Category Archives: business success

Tips for Hiring Freelancers in the Gig Economy

The gig economy is growing, meaning more and more companies are hiring freelancers and independent contractors.  A survey from human resource consulting firm Randstad found that 50% of workforce will be made up of gig economy workers by 2019.  68% of the employers surveyed also expect to offer only gig economy jobs in the next […]

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Recruiting Strategies to Reduce Hourly Employee Turnover

The cost of hourly employee turnover has a huge impact on business profits in the service industry.  A survey of professionals in the service industry done by the Society for Human Resource Management found the annual turnover rate of hourly employees to be 49%.  The average cost of turnover for the survey’s respondents was $4,969 […]

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Improve Employee Engagement With These Smooth Strategies

If employees aren’t engaged in their jobs, your business is likely to suffer in several ways. Employee engagement refers to the level of encouragement, motivation and commitment employees have in their jobs day to day.  Improving employee engagement is directly correlated with your business’s level of profits, customer satisfaction and employee turnover.  And it looks […]

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Give Your Business a Boost! The Benefits of Hiring Interns

There may still be snow on the ground, but spring and summer are approaching.  That means there are many college students in the market for summer internships once their classes end.   Internships aren’t only beneficial to the interns; they offer many advantages to businesses as well.   The benefits of hiring interns could be just what […]

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Refrain from Laying off Employees: Alternatives to Downsizing

When it comes time to cut business costs, company downsizing and laying off employees should be a last resort.  No employer likes taking hard working peoples’ jobs away.   Before deciding to lay off employees, businesses should explore any and all alternatives to downsizing. Laying off employees can have several negative effects on the company.  It […]

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How Businesses Communicate with Job Seekers: It Matters!

Often, hiring managers implement a great marketing strategy to get job seekers to apply to their organization.  But they can fall short in efforts to build a relationship with the job seeker once they apply to a position, become a candidate, and interview for a position.  Regardless of whether or not a job seeker is determined […]

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Successfully Reinforce Ethical Behavior in the Workplace

In order to have a successful business where employees are productive and happy, your company must follow a code of ethics, and see to it that ethical conduct in the workplace is encouraged among everyone.  When you see unethical behavior in the workplace, it’s important to take immediate steps to correct the behavior and stop […]

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The Key to Providing Better Multichannel Customer Service

Customer service is still as important as ever, but the nature of it has changed.  These days, most customers prefer to find the products and services they want and purchase them through web self-service, as opposed to devoting the extra time and hassle often involved in having to go through a customer service agent.  That […]

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