Category Archives: customer service jobs

College Not for You? The Best Paying Jobs Without a Degree

College is a great option for some people.  But if you don’t truly want it or need it for your future goals, it may not be worth taking on the financial burden.  The Idaho Department of Labor recently conducted research which found that the average bachelor’s degree in the United States costs $127,000.  Studentloanhero.com also […]

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Recruiting Strategies to Reduce Hourly Employee Turnover

The cost of hourly employee turnover has a huge impact on business profits in the service industry.  A survey of professionals in the service industry done by the Society for Human Resource Management found the annual turnover rate of hourly employees to be 49%.  The average cost of turnover for the survey’s respondents was $4,969 […]

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Recruiting Seasonal Workers and Attracting Summer Talent

Summer is approaching, and it’s time for employers to start hiring for summer seasonal jobs.  If your business needs extra manpower during the summer months, it’s time to kick up the gears in your efforts for recruiting seasonal workers.  Especially if you need to hire a high volume of workers for summer seasonal jobs, it’s […]

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Hottest Summer Seasonal Jobs for College Students in 2017

Summer seasonal employment is a great opportunity for college students to develop skills, make some extra cash, and gain experience in the working world.  Trying out different temporary summer jobs helps give college students an idea of what they like and where their strengths are.  If you haven’t started applying for summer seasonal jobs yet, […]

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Improve Waitstaff Training to Grow Restaurant Profits

Providing good customer service is essential to running any profitable business, and the restaurant industry is no exception.  A study done by Groovv.com found that 81% of people are more likely to work with a business again after good service.  The study also notes that negative interactions spread to two times as many people as […]

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Straight Commission Jobs: Are They in Your Best Interest?

Many job seekers in the market for sales or customer service jobs come across opportunities that offer straight commission.  Companies often offer this method in the hopes of finding extremely motivated and high performing people that will produce a certain number of sales.  But sometimes, straight commission jobs are simply a way for companies to […]

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5 of the Best High Paying Jobs for Military Veterans

There are over 200,000 military veterans transitioning into the civilian workforce each year, and too many of them struggle to find employment.  Military service members develop strong skills and experience rapid growth during the years they serve, and can bring high value to many jobs in the United States.  Faced with the challenge of transitioning […]

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The Key to Providing Better Multichannel Customer Service

Customer service is still as important as ever, but the nature of it has changed.  These days, most customers prefer to find the products and services they want and purchase them through web self-service, as opposed to devoting the extra time and hassle often involved in having to go through a customer service agent.  That […]

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