Category Archives: retail

Ahead of the Competition: Most Hirable Qualities in Retail

The quality of a retail store’s customer service can make or break a sale, and determine whether or not a customer decides to go with that particular brand.  And particularly during the holidays, retail stores look to hire the strongest talent to keep up with customer demands and keep store business on the uptick.  While […]

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Managing Stress in Customer Service

Customer service jobs can be extremely stressful, especially during the holidays, since customers’ anxieties tend to be heightened at this time of year, making them more difficult to deal with.  A company’s success is highly dependent on the performance of its customer service agents, since 89% of consumers have stopped doing business with a company […]

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Beyond a Temporary Fix: Make Your Winter Seasonal Job Last

With hundreds of thousands of seasonal retail job openings up for grabs, chances are looking good for job seekers in the market for temporary work.  Some people looking for winter seasonal jobs simply want some extra income and the opportunity to add some new skills to their resume.  But many job seekers filling these seasonal […]

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Retail Customer Service Jobs: Create a Winning Job Description

With holiday shopping season already here, many retail companies are hustling to fill seasonal, as well as permanent, job openings.  While finding candidates to fill these jobs may be a struggle, it is still always worth putting in the extra effort to find the right talent.  This is because your company’s bottom line is greatly […]

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Top Companies Hiring for Winter Seasonal Jobs in 2016

There is no doubt about it: 2016 is shaping up to be a great year for winter seasonal jobs.  Chicago-based outplacement and career transitioning firm Challenger, Gray and Christmas recently reported that retailers are looking to hire approximately 700,000 seasonal workers overall this holiday season.  While many of these seasonal jobs are in-store retail customer […]

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Hot for the Holidays: Popular Winter Seasonal Jobs for 2016

This past month, some of the biggest retail chains and transportation companies in America announced their hiring plans for the holiday season.  Some of the companies hiring the most employees (meaning tens of thousands across the country) for winter seasonal jobs include UPS, FedEx, Kohl’s, Macy’s and Target.  In this day and age jobseekers are […]

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How to Improve Your Retail Store’s Customer Service

With more and more consumers turning to online shopping this holiday season, it is especially important that retail stores give a strong customer experience to in store shoppers.   While discounts and promotions can give your store a leg up in sales, smartphone technology now allows customers to find products they want on sale with just […]

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