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Job Title


Quality Assurance Specialist


Company : Goodwill Industries of Southeastern Wisconsin, Inc.


Location : Buffalo Grove, IL


Created : 2024-05-04


Job Type : Full Time


Job Description

As a Quality Specialist, you will be responsible for maintaining the quality management system (QMS) as per ISO 9001:2015. This includes document creation and control, tool calibration, internal auditing, corrective actions, and continuous improvement efforts. Additional areas of focus include and are not limited to the following:Is this your next job Read the full description below to find out, and do not hesitate to make an application.ESSENTIAL JOB DUTIES:· Maintaining measurement tool calibration schedule and compliance within all departments, including 3rd party vendors. Perform in-house tool calibration as requested.· Driving continuous improvement in the QMS system, SharePoint; developing operation procedures.· Maintaining ISO documents per ISO standards.· Performing internal quality audits.· Striving to promote product and process improvements, in addition to departmental improvements.· Managing QMS reporting and support cross-functional improvements in QMS.· Credit memo processing and maintaining dealer quality records in warranty system.· Creating service department KPI updates and reports, reporting distributor service KPI's.· Managing warranty trend analysis, and data mining.· Following all safety guidelines as outlined along with department and corporate policies and procedureLEVEL OF EXPERIENCE REQUIRED· At least 3 years of Quality Assurance & ISO 9001 experience.· Associates and/or Bachelor's degree in Engineering preferred, not required.· Working knowledge of standard measurement and calibration tools, along with failure analysis tools such as Six Sigma, Fishbone, 5-Why, and Lean principles.· Green Belt Six Sigma Certification & Internal Auditor Certificate required - or at the very least, must be willing to obtain within the first year of employment.· Proficiency in Microsoft Office Suites; SAP S4 Hana - Tableau - Power BI is a huge plus!· Ability to analyze data, problem solve, and communicate complex technical concepts to technical and non-technical audiences.· Excellent oral and written communication/presentation skillsWHY WORK FOR OUR CLIENT?· Direct Hire· PTO, Holiday, Floater Days, Sick Days, and Personal Days· Medical plans through BCBS· Dental & Vision through METLIFE and VSP· 401(k) - 3% employer contribution & employer match options!· Profit Share & Vesting· HRA· Life & AD&D, Short Term Disability, Long-Term Disability, and Employee Assistance Program 100% employer paid!· Supplemental Programs & MORE!