Why Upstate Medical University:SUNY Upstate Medical University, located in Syracuse, NY, is the only academic medical center in Central New York. It is also the region's largest employer with 9,460 employees.Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.The Upstate University Health System serves 1.8 million people, often the most seriously ill and injured, and includes Upstate University Hospital; Upstate University Hospital at Community Campus; Upstate Golisano Children's Hospital, and numerous satellite sites.Affiliated with the State University of New York, Upstate's mission is to improve the health of the community through education, biomedical research and health care.Innovating Healthcare Through TechnologyJoin our Information Management and Technology (IMT) team at Upstate Medical University to contribute to groundbreaking advancements, where technology meets healthcare.Our team of over 350 forward-thinking professionals thrives on collaboration and innovation. We believe in the power of collective expertise to drive meaningful change. And we're dedicated to pushing the boundaries of what's possible to improve patient care and outcomes.If you are looking for a career path that merges your passion for technology with a purposeful career that has a direct impact on your community, apply to join our Information Management and Technology (IMT) team at Upstate Medical University.Job Summary:Responsible for supporting end-users of Telecommunications' services and systems. Receive, prioritize and complete work order requests, answer support questions from end-users, and supporting the PBX, voice mail, ACD and associated systems and applications.Minimum Qualifications:Associate's degree and three years of related experience to the Telecommunications industry or equivalent combination of education and experience, excellent written and oral communications skills required. Must have a strong background and knowledge of telecommunications systems, including telephone systems, voicemail applications, and contact center applications. Working knowledge of MS Windows and MS Office applications.Preferred Qualifications:Experience with telecommunications systems, including unified communications, voicemail, contact center and call accounting applications.Work Days:Monday-Friday, 8am - 4:30pmApply online:
Job Title
Telcom Analyst