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Job Title


Account Manager


Company : Publicis Groupe ANZ


Location : Melbourne, Australia


Created : 2025-04-19


Job Type : Full Time


Job Description

Company descriptionWelcome to Team One.The next generation of affluents is here. And theyre seeing their world through different eyes. They value significance over status. They aspire to work over wealth. And they seek brands that dont just serve them but inspire them.Team One is a premium brand agency. An agency built to help brands build relationships of worth with affluent customers. We live at the intersection of luxury, data and technology. We invent new ways to engage customers that feel more personalised. Not by selling them things to own but by influencing the way they aspire to live.Part of the Publicis Groupe network, Team One has over 500 communications experts working across offices in Los Angeles, Dallas, New York, Atlanta, Chicago and now, Melbourne.OverviewJob Description:We are looking for a digitally and data savvy experienced Account Manager with CRM experience to join our vibrant team here in Melbourne.In this role you will work closely with an experienced team of account managers, creatives, data experts and developers on creating business-as-usual email communication (BAU) as well as developing new campaign assets and marketing automation journeys for our premium automotive client.Day to day in this role, youll get to:Work in a supportive and collaborative team running your own projects and campaigns and assisting on larger more intricate projects.Use your expert knowledge in CRM and Salesforce to plan, implement and monitor effective and content driven campaigns.Collaborate with the wider team, briefing in work to our experienced data and developer teams, while also partnering with our social team on content driven EDMs.Partner with your clients, understanding their business (and competitors) needs inside out, attending client meetings to present new ideas and providing post campaign reports and insights.Showcase your excellent communication experience by leading client event communications and building strong stakeholder relationships.Overall accountable for BAU activity, project workflows in Trello, managing CRM finance tracker and budgets.Exposure working within a global organisation working closely with a premium automotive client.The person were looking for has:3-4 years of relevant experience in account management within the CRM space, either agency or client side.Solid Salesforce Marketing Cloud experience and CRM knowledge in addition to being proficient in Microsoft suite and Trello.Proven experience in Marketing Automation and Personalisation tools.You have a strong interest in CRM and are both passionate and curious about keeping up to date with relevant trends and new technologies.Excellent communication and presenting skills, you enjoy collaborating with your team and clients and building strong relationships with them.You enjoy seeking out new business opportunities for your clients and ways to improve their CRM program.It goes without saying that your project management and time management techniques are on point.Additional informationPublicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world''s most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.Enjoy all the perks that come with our network offering:A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing.A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Libert flexibility approach "working your way with us."Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.A culture of open feedback and support to reach your goals through our Career Conversations program.A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, galit, enABLE, EmbRACE, and cologique committees.Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs.A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses. Read more about our Working With Cancer Pledge: partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.If you don''t tick every box in this ad, please don''t rule yourself out. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes so if this role resonates with you, please apply.Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.Uniqueness is powerful; without it, we wouldn''t be where we are today. So be you we like it that way.We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via recruitmentpublicisgroupe.com; your personal information will be kept confidential. #J-18808-Ljbffr