Job Title

The Royal Childrens Hospitals (RCH) Vision is A world where all kids thrive.RCH is a cornerstone member of the Melbourne Childrens Campus, partnering with Murdoch Childrens Research Institute, The University of Melbourne Department of Paediatrics and The Royal Childrens Hospital Foundation.RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.Work for Australia''s leading Children''s HospitalChallenging and rewarding work environmentPro-active and supportive leadershipAbout the RoleThis is a 12 month fixed term position within Specialist Clinics will lead the overarching supervision of all Specialist Clinics related activity. You will manage all requirements for patients and families from customer service through to scheduling appointments and discharge.What youll achieve:Identify, support, and lead ongoing improvement opportunities.Ensure a high quality of customer service is provided to both patients and families and to department/clinic staff.Contribute to the implementation and maintenance of specialist clinics procedures, processes, and standard work.Classification for this position with range from A041-A045 (base salary $81,463 to $90,391 per annum, plus superannuation)Your skills and experienceDemonstrated excellence in customer service.Demonstrated commitment to lead and contribute to part of a team.Experience working in a health care or specialist Clinics setting is highly desirable.If this sounds like you, click here to view the position description.About Specialist ClinicsSpecialist Clinics operates the outpatient service for all medical and surgical departments of the hospital. Seeing over 1200 patients per day we are one of the busiest outpatient services in Victoria.What we offerSalary Packaging Increase your take home pay!Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities.Culture of continuous improvementOther requirements:Current National Criminal Record Check, or willing to obtain.Valid Working with Children Check.Application process:To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.Shortlisting for this position will commence immediately, we encourage you to apply promptly!Why work at the RCH?RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds, all members of the LGBTQI community and people with disabilities.It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Childrens Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement; it is a requirement of the RCH to collect, record and hold vaccination information.It is also a requirement of your employment that you comply with any direction given by The Royal Childrens Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption.Are you ready to join our team?Apply online by clicking on the Apply button. #J-18808-Ljbffr