Skip to Main Content

Job Title


Facilities Specialist


Company : Amplifon


Location : Melbourne, Australia


Created : 2025-04-19


Job Type : Full Time


Job Description

Changing Lives, Transforming CareersAt Amplifon, were more than a company. As the Global Leader in hearing care, we combine cutting-edge solutions with a personal touch to create unforgettable experiences for our customers.With a shared vision to empower people and push boundaries, we thrive in a culture built on care, collaboration, and impact. Here, your work fuels innovation, growth, and a purpose that resonates far beyond the ordinary.Join us and shape a future where sound connects, inspires, and transforms lives.Life at Amplifon:Working at Amplifon gives you the chance to make your voice heard, build strong working relationships, and create your own tailor-made career.Here, youll find all the support, tools, and opportunities you need to grow, whether its through our top-class development programs or by taking on projects in other parts of the world. And your colleagues will be there to motivate and inspire you every step of the way.The Role:Mailbox Management: Triaging the Property mailbox, prioritising and redirecting tasks to the correct team members and departments.Ticketing System: Updating ServiceNow with new tickets, assigning tasks, adding accurate comments, and ensuring all information is up-to-date.Supplier Coordination: Chasing suppliers within the system to ensure all works are completed in a timely manner.Team Collaboration: Liaising with the property team, including two other Facilities Specialists, to ensure cohesive and efficient teamwork.Task Management: Ensuring all facilities maintenance tasks are completed accurately and on schedule.Communication: Maintaining clear and effective communication with internal teams and external suppliers.Stakeholder Management: Liaising with Landlords and Centre Managers when they are involved in complex facilities issues.Records Management: Develop and maintain accurate records of maintenance activities, including work orders, inspections, repairs and preventative maintenance schedules.Qualifications:Degree in Property and/or FacilitiesExpertise in Facilities MaintenanceTenant representation experienceCustomer serviceSkills:Alignment to the Amplifon ValuesExcellent written and verbal communication skillsAbility to manage and prioritise competing demandsFacilitation skillsAttention to detail and proactive approachProblem solving skillsDemonstrated understanding of facilities managementHigh proficiency using MS Office SuiteStrong experience using ticketing system, ServiceNowPutting People FirstOne of the ways we amplify careers is by helping our people achieve their full potential. We do so by providing constant constructive feedback and training opportunities that empower our people to excel.In addition, if youre ready to put in the hard work, well make sure your dedication and achievements are recognised.Ready to take the next step in your career? Amplify your purpose with Amplifon!As an employer that embraces Equal Opportunity and promotes inclusion and diversity, we encourage people of all ages and backgrounds to apply. #J-18808-Ljbffr