Job Title

Take the next step. Be part of something bigger at Suncorp.Provide expert support on reporting, operational analytics, and data governanceHybrid Working Environment + Bonus + Flexi Days (up to 5 days extra leave)Flexible locations; Brisbane, Sydney or MelbourneAbout the roleAs a Performance Analyst, youll provide expert support on reporting, operational analytics, and data governance across Operational Excellence and broader insurance functions. Youll lead the design and maintenance of productivity tools, drive adoption of processes that enhance efficiency, and proactively identify opportunities for improvement. Partnering with the Insurance Operations Leadership Team and Reporting & Insights Initiative Lead, youll align analytics and governance practices to strategic goals, delivering value and supporting future business needs.What you''ll doSupport productivity by integrating best practices, standards, routines, and governanceProvide system and admin support to onshore and offshore teamsManage system maintenance, upgrades, and supporting processesTrain and coach users to build competencies in tool capabilityAnalyse trends to identify issues, deliver insights, and recommend improvementsInfluence Operational Excellence teams to design effective data treatment processesWhat you''ll bring3+ years experience in project/delivery roles, ideally in financial services or insurancePrevious experience with Tableau, Power BI, Cognos, or Redshift (or other SQL programs)Experience in Operational Excellence/Productivity programs deployment (Enlighten / other relevant productivity/process applications) highly regardedDemonstrated quantitative, analytical, and strong Root Cause Analysis and problem-solving skillsExcellent communication skills across technical and non-technical audiencesWhat we can offer youVariety of flexible work arrangements and leave optionsIndustry leading 20 weeks paid parental leave and 4 weeks secondary carers leaveGenerous discounts on insurance productsExclusive offers on more than 400 of retailers including Myer, David Jones, Coles and WoolworthsInvest in your brighter future with ongoing study support and career development programsAbout Suncorp GroupWere proud to be a part of the Suncorp Group family alongside some of Australias most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether youre guiding people through lifes biggest moments or providing them with support in times they need it most, youll be driven forward by our shared customer obsession and supported at every step of the journey.At Suncorp we believe we are our best when our workforce is as diverse, talented, and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.Advertised: 17 Apr 2025 AUS Eastern Standard TimeApplications close: 01 May 2025 AUS Eastern Standard Time #J-18808-Ljbffr