Job Title

Patient Services Clerk | Casual page is loadedPatient Services Clerk | CasualApply locations VIC - Melbourne, CBD & Inner Suburbs time type Casual posted on Posted Yesterday time left to apply End Date: May 4, 2025 (29 days left to apply) job requisition id JR140983Job Description:Friendly & supportive teamWork for one of Australias leading hospital groupsCasual opportunities!About the RoleYou will provide crucial clerical support and facilitate patient management for clinical areas, including admitting patients completing reception duties and delivering exceptional customer service. A key component of the role is ensuring patient confidentiality is preserved at all times.Create patient records and complete all necessary information accurately and in line with current proceduresAdmit patients accurately and in a timely mannerMaintain a high level of customer service by handling patient enquiries via telephone and in person, in an efficient, professional and caring mannerArrange appointments for patients as requested by clinical staffThe classification for this position will be HS1 - HS17 ($58,442 - $64,610 per annum pro rata)Your ContributionPrevious administration experience in a health settingKnowledge of medical terminologyKnowledge of private health fund billing and public health fundingKnowledge of Patient Administration SystemsStrong communication skills, both written and verbalAbility to work independently in a multidisciplinary teamAdvanced computer skills, including Microsoft Office applicationsExcellent customer service skillsCurrent National criminal history check, or willing to obtainWhat We OfferA focus on wellbeing initiatives, with regular events and programsConfidential, solutions-focused employee counsellingA healthy work/life balance encouraged. Full time employment comes with a monthly Accrued Day Off (additional day off per month!)Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilitiesSalary Packaging Increase your take home pay!In the heart of Fitzroy, CBD at our doorstep, close to some of Melbournes best cafes, public transport and lots of carparksDiscounts and Promotions always available through our FoundationRegular opportunities for professional development to assist you to reach your career goalsCulture of continuous improvementAbout the TeamYou will be a part of the Environmental Services team, which is a large and varied department operating across multiple locations within St Vincents Melbourne campus. We have Patients Services Clerks are located at both Fitzroy and Kew.Working at St VincentsSt Vincents Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.ApplicationPlease attach your resume and cover letter to your applicationIf you would like a copy of the Position Description, please contact TalentHealthVIC@svha.org.au, and include the JR numberShortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations).Closing Date:3 May 2025 11:59pmReconciliation Action Plan:At St Vincent''s we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.For further information, visit or get in contact at indigenouscareers@svha.org.auCode of Conduct:View Code of Conduct #J-18808-Ljbffr