The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the worlds leading provider of OTC data, and an award winning all-to-all trading platform.The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the worlds most trusted, innovative, liquidity and data solutions specialist.Role Responsibilities:Responsible for ensuring that all trades arrive from the various front end trade capture systems, and are processed into such in a timely manner.Ensure that all trades are delivered to the client, via a 3rd Party electronic mechanism (e.g. Markitwire, Reuters), where applicable.Ensure that all confirmations are delivered to the client, via either Fax, or E-Mail.Resolve any queries in relation to non-delivery of electronic confirmations, liaising with either the 3rd Party Vendor and/or the Ops Services team, to ensure delivery by amending the trade after any changes / permission being granted.Ensure timely and accurate entry of trades into various clearing venues, as appropriate.Oversight of clearing and reporting processes relating to errors or defaults.Liaise with brokers and/or customers in relation to non-delivery of fax and email confirmations.Ensure that any incoming confirmations from a 3rd party broker, or an overseas branch, match the details that we have booked in our system.Monitor matching tools, ensuring that trades with overseas offices match in a timely manner and are delivered to Markitwire or Reuters.Monitor all electronic confirmation processes to ensure that clients are interacting with the trades, in a timely manner.With reference to the above point, and in relation to SEF executed trades, ensure that all trades are cleared in a timely manner, escalating as appropriate, in accordance with the procedures defined.Provide daily, weekly and monthly reports where required to Commercial and Operational management.Experience/CompetencesKnowledgeHave good underlying knowledge of multiple asset classes, including Rates, FX Forwards, Money market, Options, ASX Futures, regional Equities and Fixed Income.Skilled in Microsoft applications software (Word, Excel, PowerPoint, Outlook etc).ExperienceHave experience managing trade flow, ideally from a financial services background, and be able to show evidence as to products knowledge, and the ability to communicate effectively with the front office.Resolve queries in relation to non-delivery of electronic confirmations, liaising with either the 3rd Party Vendor and/or the Ops Services team, to ensure delivery, amending the trade, as necessary, subsequent to any changes / permission being granted.Overview of external systems/platforms, such as RTNS & Markitwire.Contact MarkitWire/Reuters, where appropriate, to resolve any trades that cannot be delivered due to permission/data issues.Handles trade queries from institutional customers and front office.CompetencesClient FocusedCommunicates effectively and efficiently to internal and external stakeholders.Demonstrates strong customer focus.Demonstrates ability to work effectively with others.Ability to work with diverse groups/ personalities.InnovativeOpen to innovative ideas/ experiences and ability to create new ideas, approaches or insights.Seeks opportunities for improvements.Handles situations and problems with innovation and creativity.Dynamic & CompetitiveDemonstrates high levels of energy in seeking out and achieving new goals.Shows evidence of being comfortable working in fast paced or pressured environments.Enjoys challenges and has the ability to escalate.Open & CommunicativeProjects personal credibility.Interacts confidently without being overbearing.Keeps emotions under control in difficult situations.Handles criticism constructively.Professional IntegrityAble to demonstrate honesty, integrity and professionalism.Promotes loyalty to TP ICAP and its principles.Works ethically and shows respect for both professional and company values.EffectiveExcellent attention to detail, highly organised with a proactive approach.Strong analytical ability and problem-solving skills.Job Band & Level: Professional, 5LocationAustralia - Level 27 - Castlereagh Street - Sydney #J-18808-Ljbffr
Job Title
Trade Support Analyst