Company DescriptionWhy work for Accor?The position is based in Accor''s flagship Canberra hotel, Novotel Canberra conveniently based in the city centre opposite the light rail. We are a 286-room hotel with 8 conferencing and event facilities hosting all events from Corporate groups to sports teams.We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities.Job DescriptionKey Duties include:Ensure efficient, friendly and professional food & beverage service is provided to all guests.Protect and maintain control of food & beverage service equipment, correctly recording breakages and carry out regular stock takes.Control and maintain a weekly cleaning schedule for the food service areas to achieve the highest possible hygiene and cleaning standards.Ensure guest billing is completed accurately following hotel procedure and that correct charges are posted.Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.Maintain currency of Responsible Service of Alcohol (RSA) certification, amendments and updates and adhere to RSA principles.Maintain clean and neat presentation of bar and restaurant area(s), following set opening, closing and daily procedures.Follow daily procedures including cashier close ups and accounting responsibilities.QualificationsExperience required:Minimum of 2 years of relevant experience in a food and beverage outlet.Responsible Service of Alcohol certificate.Strong knowledge of a variety of beverages including beer, wine, spirits and cocktails.Additional InformationThis is a full time position.What is in it for you:ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide.Learning programs through our Learn your Way Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face).Opportunity to develop your talent and grow within your property and across the world!Laundered uniform.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. #J-18808-Ljbffr
Job Title
Employee Relations Manager