Job Title

Guest Experience Manager: NRMA Blue Dolphin YambaJoin to apply for the Guest Experience Manager: NRMA Blue Dolphin Yamba role at NRMA Parks and Resorts.Job DescriptionDo you have an invested love for adventure? Would you love to ensure magic memories are made for our guests? This is the position you have been waiting for!What You Will DoReporting to the Resort Manager, this exciting newly created role provides exceptional service to all guests by leading and overseeing the Guest Experience (activities) department at NRMA Blue Dolphin Resort. You will work closely with the Resort Manager to provide a safe and entertaining environment by planning, leading, coordinating, and delivering specialised and scheduled activities for our guests who are young and young at heart.Our Guest Experience team are the life of the party and provide a number of experiences for our guests, up to 365 days a year. This is a permanent part-time position with around 20-35 hours per week.What You Will BringSupervising, training, and mentoring Activities CoordinatorsCreating, implementing, and coordinating activities programs and eventsCreating and managing rosters for the Activities teamCoordinating equipment associated with all activities programs and performing audits of activities equipmentOutgoing bubbly personalityConfident working with people of all agesAbility to facilitate outdoor activities and entertainment for large numbers of children/guestsAbility to work in a fast-paced environment, especially through peak periodsConfident speaking on a microphone when hosting eventsStrong customer service skillsWorking with Children''s CheckAvailability across weekends, public, and school holiday periodsWe do the training; you bring the personality!Whats in it for you?Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants, and much more.Our reward and recognition program ''My Thanks''Employee referral program where you may be eligible for a referral bonus of up to $2,000.Opportunities to grow, progress, or relocate with us within our many other holiday parks or resorts.Know You BelongWere for inclusion, diversity, and representing the members, guests, customers, and communities we serve. Thats why we welcome applications from First Nations Australians, people with disabilities, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference? Apply now, we cannot wait to hear from you!As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.Seniority LevelMid-Senior levelEmployment TypePart-timeJob FunctionManagement and ManufacturingIndustriesTravel Arrangements #J-18808-Ljbffr