About the RoleWere looking for an Operational Improvement and Strategy Support Lead for a 12-month Maximum Term contract to enhance processes and drive efficiency within our Operations and Membership teams. This role will focus on improving workflows, reducing risks, and delivering a better experience for both employees and members. Key responsibilities include leading strategic initiatives, implementing process improvements, ensuring compliance, and fostering a culture of continuous change.Key Responsibilities:Lead process improvements to boost productivity and reduce risks.Collaborate with teams to implement changes and drive efficiency.Ensure compliance with regulatory and company standards.Promote safety and wellbeing in the workplace.About YouMandatory:Demonstrated experience in the development and implementation of a range of process improvement projects end to end in a service industry (3+ years).A proven ability to effectively engage a varied workforce in improvement initiatives.Highly developed leadership, communication, negotiation, and influencing skills.Advanced data analysis experience.Highly Desirable:Tertiary Qualifications in business, commerce, or a related discipline.Demonstrated experience in health insurance or an insurance-related field.Experience working in an Agile environment.Experience in or exposure to applying Human Centered Design or Design Thinking.If you believe you would be a great fit but dont quite tick all the boxes, we encourage you to apply.Lets get started. Submit your application online today. Applications close Thursday, 10th April 2025.If you have any questions about this position or the recruitment process, please reach out to the careers team at careers@gmhba.com.au.At GMHBA, we value a diverse and inclusive culture. We are committed to creating a workplace where every single person feels valued and can be their true, authentic selves. It allows us to be more reflective of our community, have a range of perspectives, and better support our customers, members, and patients. We encourage candidates with diverse backgrounds, experiences, perspectives, and beliefs to apply for this role.In submitting an application, you agree that you have read and accepted the terms and conditions of our recruitment privacy statement: gmhba.com.au/privacy. #J-18808-Ljbffr
Job Title
Operational Improvement and Strategy Support Lead