Job Title

Perth Radiological Clinic | Healthcare/MedicalAbout Perth Rad Clinic (PRC)At PRC, were proud to be Western Australias largest private radiology practice, offering cutting-edge diagnostic imaging services for over 75 years.We are the official medical imaging provider for the Fremantle Football Club, Perth Glory, Perth Football Club, and West Perth Football Club and our name is synonymous with excellence in patient care.What to ExpectThis is an incredible opportunity to build on your experience in customer service, reception or administration work, and put yourself on a career pathway!You will provide warm, efficient and effective patient care and customer service by anticipating, recognising, and meeting customer needs.This is a permanent, full-time role working across our clinics in South Perth, Subiaco, Nedlands, Claremont and the Perth CBD. You will be rostered across these locations to step in and cover extended periods of leave, support particularly busy times and provide an extra set of hands when required. Rosters are released fortnightly in advance, so youll always know where youll be working, in good time.This is a fabulous way to get to know PRC, our people and the expectations of this role as youll get to see how things run at various clinics, including experiencing the differences between community and hospital clinics. It is an excellent way to learn and develop quickly with us!Reporting to the Clerical Supervisor, you will:Arrive patients at the front deskHandle accounts, banking, Medicare batching, and other billing activitiesManage appointments and appointment scheduling, ensuring the correct examinations are performed based on request formsProvide a high standard of patient care and customer service by anticipating, recognising, and meeting customer needsAlways act to protect patient privacy and dignity, and aim to ensure patient comfortContribute to quality patient care through effective delivery of administrative services to the clinicCooperate and assist other members of the team with training or excessive workload.Assist in the orientation and training of new staff membersWho Were Looking ForDemonstrated commitment to delivering excellence in patient care and/or experience delivering excellence in customer service and administrationExcellent communication and interpersonal skills and a track record of positive working relationships with peers and stakeholdersSuccess in previous roles working effectively under pressure to problem solve on the fly and meet targets and deadlinesAbility to work independently, whilst functioning as part of a clinical teamTendency to take initiative and be proactive in your workAbility to interact empathetically and effectively with people from diverse social and cultural backgroundsWhat We OfferWhen you join PRC, youre not just joining a workplaceyoure joining a supportive, innovative, and caring team.Perks: On-site parking reimbursement and discounted PRC services for staff and family.Professional Growth: Start or continue your career in patient care and admin with full training and ongoing development opportunities.Health Benefits: Corporate discounts on private health insurance, gym memberships, and PRC services.Recognition: Regular team events and a ''Thank a Legend'' program to celebrate our employees.Generous Leave: Paid parental leave and long service leave after 7 years.Final offers are subject to pre-employment checks, including references, a national police clearance, and verification of working rights.Ready to Join the PRC Team?Apply now! Well start shortlisting right away, so dont delay!We strongly encourage applications from Indigenous Australians, people with disabilities, and individuals from all backgrounds to join our inclusive workplace. #J-18808-Ljbffr