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Job Title


Duty Manager


Company : Travel Leisure Co.


Location : Cairns,


Created : 2025-04-30


Job Type : Full Time


Job Description

We Put the World on Vacation Travel Leisure Co. is the worlds leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. GO WHERE NO TWO DAYS ARE THE SAME! At Travel Leisure Co., we are vacation connoisseurs. Come join the fun of putting the world on vacation. If you enjoy working in an environment where no two days are the same, join our Port Douglas team as a Front Office Duty Manager today! How Youll Shine To actively contribute to this global companys vision to put the world on vacation, as a Front Office Duty Manager you are responsible for ensuring the efficient day to day operation of the Reception desk including greeting and registering of owners and guests, providing information to local area attractions, administration, as well as managing any guest issues that may arise. You will also be responsible for building, developing, training and leading a team proactively to promote high levels of customer service. How Youll Be Rewarded Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include: Immediate startPermanent full-time opportunity Subsidised private health insuranceProfessional development fundingDiscounted hotel stays across Australia, Fiji, New Zealand What Youll Bring To be considered for this great opportunity it is essential that you have the following skills and attributes: Proven experience in a Front Office & Food and Beverage department at a supervisory level either as a Team Leader, Shift Supervisor or Duty Manager (3 years)Knowledge of hotel property management systems, Opera preferredFood and beverage experience highly regardedExcellent communication skills, written, verbal and active listeningDetail focused with an organised approach and ability to multitaskPositive attitude, vibrant and passionate about delivering exceptional customer service and exceeding expectationsExceptional time management skills and the ability to work under pressureStrong negotiation and problem solving skillsProficiency in using a computer and Microsoft Office applicationsBookkeeping /finance experience is highly regardedImmaculate presentation and grooming standardsAbility to work a flexible roster, including weekends and school and public holiday periodsThe capability to work in a fast-paced environment both as part of a team and autonomously Where Memories Start with You Hospitality is at the heart of all we do at Travel Leisure Co. Here, youll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We''re always looking ahead to whats next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.