Job Title

BRING YOUR PROJECT, ADMINISTRATIVE AND CUSTOMER SERVICE SKILLS TO A DIVERSE AND CHALLENGING ROLE About Environmental & Regulatory Services Environmental & Regulatory Services is a people-focused and purpose-driven team that pride themselves on the quality of work they do, while having fun and actively building an environment where people enjoy coming to work and go home feeling valued. About the position The Branch Coordination Officer provides support, oversight and assurance in achieving quality outcomes across a range of matters to support the Branch Manager and Principals. Activities include but are not limited to undertaking complex research, analysis and translation of concepts into engaging outcomes for identified audiences as well as contributing knowledge in the establishment of processes and procedures. This position will work under general direction. The salary range for this position is $81,856.93 - $87,550.25 gross per annum, plus 17.5% annual leave loading and up to 12.65% superannuation. This is a Permanent Full time position based in the Toowoomba CBD. CBD Parking provided. Professional development and learning opportunities. Salary sacrificing opportunities to boost your superannuation. Corporate discounts on selected private health insurance. Active social club TRC Employees Association. Access to the Fitness Passport Program - providing access to a wide range of local health, fitness, and leisure facilities with a single membership. Free Flu Vaccinations and Skin Checks. Employee Assistance Program free 24 hour nationwide confidential counselling services for employees and their families going through personal or work-related problems. How to be successful in this position - Success Criteria Hold the mandatory qualification(s), training and/or experience, as outlined under the ''Success Criteria'' in the Position Description (Once logged into your Seek account, click the Apply button to be redirected to the Toowoomba Regional Council advertisement to access the Position Description and to apply). Excellent customer service skills with the ability to provide accurate and timely advice in a helpful and supportive manner to support project objectives and influence others. Excellent oral and written communication and numeracy skills, and a sound level of interpersonal skills in order to communicate and provide specialist advice. Demonstrated time management skills including the ability to plan and organise own work, and the work of others, to achieve set and agreed performance and service standards. Demonstrated ability to set outcomes and further develop work methods. Excellent organisational skills with the ability to provide specialist advice, and apply knowledge of relevant procedures, policies and activities. Demonstrated experience in undertaking and monitoring project activities including the development and implementation of systems and processes relevant to the work area. High level of knowledge and skill in the operation of Microsoft suite of applications. Understanding of and commitment to Councils Organisational Values and Behaviours of Honesty, Accountability, Respect, Teamwork, and Safety and Wellbeing. How to apply To apply, please: Answer the application question, and Submit your resume, ensuring it clearly demonstrates how you meet each of the ''Success Criteria'' in the Position Description. The preferred candidate will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position. PLEASE NOTE: Your application may not be considered if you do not follow the instructions outlined above. Visit our website www.tr.qld.gov.au/jobs for information on how to apply for jobs at Toowoomba Regional Council. Applicants are encouraged to apply online. For further information Please contact Rohan O''Driscoll on (07) 4688 6768 within business hours. Closing date The closing date for applications is at 11:45pm on Sunday, 13 April 2025. About Council The Toowoomba region is about rich traditions and bold ambitions. Our long and proud agricultural history has evolved Toowoomba into Australias second largest inland city supporting diverse townships in the council area and acting as a service centre for South West Qld and North West NSW. The region is boldly forging new opportunities around the Surat Basin resource sector, education, health, transport and massive infrastructure investments. Growth hasnt come at the expense of liveability though, with Toowoomba twice voted in the top 5 most family friendly cities in Australia. Toowoomba Regional Council services a regional population of 178,500 and employs a team of approximately 1,600 staff, dedicated and passionate about delivering excellent customer service to the community, residents and visitors throughout the region. We recognise that our success depends upon attracting and retaining skilled and talented staff and offer a wide variety of interesting challenges and opportunities to develop your career.