Skip to Main Content

Job Title


Support Coordinator (Hervey Bay)


Company : MS Queensland


Location : Hervey Bay, Australia


Created : 2025-05-01


Job Type : Full Time


Job Description

Base salary + salary packaging + super + laptopJoin our team as a part-time Support Coordinator and make a real difference! Reporting to the Support Coordination Leader, you''ll provide person-centred support to customers living with MS, Motor Neurone Disease, and other neurological conditions. Your role is all about empowering individuals by connecting them to the services and support they need.This is a permanent part-time opportunity based in Hervey Bay 4 days a week, with the flexibility of working from your home office and attending some community and stakeholder meetings locally. Be part of a team delivering adaptable and accessible services that truly make an impact!Although every day will be full of variety, heres a snapshot the difference you will make:Connect & Support: Assist customers and families by linking them to relevant community services, identifying needs, and advocating for positive outcomes, including crisis support.Empower & Train: Work collaboratively with customers to build capacity, set goals, and strengthen networks, promoting choice, control, and independence.Tailored Solutions: Ensure services are person-centered, advocate for funding packages aligned with customer aspirations, and prepare for NDIS planning and reviews.Collaborate & Build Partnerships: Develop strong relationships with stakeholders, service providers, and community networks to enhance care standards and referral pathways.Monitor & Improve: Manage documentation and reporting to meet quality standards, track progress, and identify opportunities for improvement and innovation.Your Winning Qualities:Qualifications & Experience: Relevant qualifications or equivalent experience in disability or human services, with 3-5 years expertise in community-based support services.Skills & Knowledge: Strong communication, interpersonal, and problem-solving skills, plus knowledge of MS, neurological conditions, NDIS, and the local health sector.Compliance & Systems: Competence in using Microsoft Office, CRM systems, and adherence to required clearances (e.g., NDIS Worker Screening).Flexibility & Mobility: Valid drivers license and ability to travel within Queensland as needed for events, training, and community engagementAs our new part-time Support Coordinator, make your impactbyconnect our customers with the services and support they need to live an empowered life.We exist to help people living with MS to get the best out of life; to advocate for change; and to search for a cure. Our promise is to put our customers wellbeing at the centre of everything we do.What you will enjoy at MS Queensland:Not-for-profit salary packagingAccess to free professional development coursesWe are a Q-Leave employer, meaning you have access to build portable long service leave (community services sector)Hybrid and flexible working options6 weeks maternity leave + 2 weeks paid partner leaveFinancial Wellbeing Initiatives such as the ability to withdraw 50% earned pay early and a savings programHow to Apply:Please click apply and submit your resume and your targeted cover letter. For a copy of the full position description, please contact (emailprotected)At MS Queensland, we actively encourage and welcome candidates from culturally and linguistically diverse backgrounds, candidates with a disability, members of the LGBTIQA+ community and Aboriginal and or Torres Strait Islander candidates.Join us at MS Queensland in making a positive impact every day. Your skills and commitment can change lives!We do not accept unsolicited resumes from agencies.How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.What can I earn as a Support Coordinator #J-18808-Ljbffr