Job Title

Finance and Insurance Salesperson and Retention CoordinatorAre you a motivated sales professional passionate about finance and insurance?Are you passionate about keeping customers happy and loyal?Do you thrive on turning feedback into lasting relationships?Do you thrive in a fast-paced, customer-focused environment? If so, we have the perfect opportunity for you!About Us:Wodonga Prestige is part of the Jacob Group of Companies, a proud, locally owned family business operating in the region for over 90 years. Our core strengths are focused on family values, customer service excellence, and our employees being at the heart of our business.The Opportunity:Our award-winning dealership seeks a positive, confident, and sales-driven individual to join the Finance, Insurance, and Retention team. We are committed to helping customers secure the best financing and insurance options. You will represent the world''s leading brand - VW. Full training, support and guidance throughout the training period and beyond will be provided.Duties:Sales of Finance Products: Present and sell financing options to customers. Explain terms and conditions clearly and effectively.Insurance Sales: Offer and explain various insurance products.Customer Interaction: Engage with customers to understand their needs and provide tailored financial solutions. Ensure all paperwork is completed accurately and efficiently.Compliance and Documentation: Ensure all transactions comply with state and federal regulations. Maintain accurate records of all financial and insurance transactions.Product Knowledge: Stay updated on the latest finance and insurance products and services. Provide customers with knowledgeable and up-to-date information.Customer Service: Improve customer retention.Team Work: Collaborate with sales, marketing, and support teams to enhance the customer journey.Customer Satisfaction: Analyze customer feedback and behavior to identify trends and opportunities.Customer Loyalty: Build loyalty programs, win-back campaigns, and satisfaction initiatives.Requirements:Proven experience in sales, preferably in the automotive or finance industry (but not essential).Excellent communication and interpersonal skills.Ability to analyze financial information and credit reports.High level of customer service and relationship-building skills.Have a ''Customer First'' and ''Can Do'' attitude.Have excellent communication and people skills.Be required to undergo Police Check and credit checks.We Offer:Employee Benefits: Enjoy discounted products and services across the Jacob Group of Companies and affiliated businesses.Full training, support and guidance throughout the training period and beyond.Fantastic Team Culture: Join a friendly, close-knit team that values hard work and respect.Rewarding Career: Opportunities for professional growth and development.Please note that only shortlisted candidates will be contacted.How do your skills match this job?Your application will include the following questions:Which of the following statements best describes your right to work in Australia? #J-18808-Ljbffr