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Job Title


Service Advisor


Company : Tony White Group


Location : Gladstone, Australia


Created : 2025-05-01


Job Type : Full Time


Job Description

With over $3.5 billion in annual turnover and 2,800 people across 130 sites, the Tony White Group (TWG) is the largest privately-owned automotive retail group in Australia. Were led by an experienced and agile executive team who recognise that great people are key to our continuing success and growth. For more information, visit www.tonywhitegroup.com.au. ABOUT THE ROLE: As part of the Tony White Group, Reef City Motors is looking to engage a highly motivated and customer-focused individual to join the team as a Service Advisor, whether you''re willing to learn or have experience. The substantial, multi-franchise dealership is located in modern, spacious premises in the coastal, Central Queensland city of Gladstone. With an attractive income on offer, a fantastic coastal lifestyle, virtually no peak-hour traffic, and inexpensive real estate, there is great lifestyle waiting for you. This role is suited to a professional, highly motivated, results-oriented, team player with a passion for driving success. Our ideal candidate will have a proven track record and experience with checking in customers, explaining and selling service work to customers, answering customer inquiries via email, telephone, and face-to-face, resolving customer issues, and liaising with Service Technicians. ABOUT YOU: Previous experience as a Service Advisor or in a customer service role (automotive preferred) Excellent communication and organisational skills Strong attention to detail and ability to multitask in a fast-paced environment A proactive, customer-first attitude BENEFITS: Competitive salary and performance-based incentives Ongoing training and support to help you succeed A positive and professional working environment Opportunities for career progression within a large, reputable automotive group PLEASE NOTE: We conduct reference checking, pre-employment medicals & AFP Criminal record checks Applicants who do not have the required skills and/or experience will not be considered Applicants must be physically in Australia and have full Australian working rights We are an equal opportunity employer, supporting gender equality, and workplace diversity Only short-listed candidates will be contacted. Join a dealership that takes pride in delivering quality service and building lasting customer relationships. Apply now with your resume and cover letter via this Seek ad. How do your skills match this job? Sign in and update your profile to get insights. Your application will include the following questions: How many years'' experience do you have as a service adviser? Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Do you have a current Australian driver''s licence? To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory. #J-18808-Ljbffr