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Get AI-powered advice on this job and more exclusive features.Direct message the job poster from PaywiseAt Paywise, we take pride in being a trusted partner for Australian organisations, empowering them to amplify the value of their employees'' salaries. Our winning formula is a potent blend of cutting-edge technology, a dedicated team with unmatched industry prowess, and a bedrock of integrity that defines everything we do.As part of COG Financial Services Ltd, we''re proud to collaborate closely with esteemed partners like Fleet Network and beCarWise, leveraging synergies to drive collective success.With an electrifying culture that fuels our collective passion, every member of our team is fully engaged and eagerly contributing to our ambitious growth journey.Ready to embark on a rewarding career journey be part of something truly extraordinary?What We OfferOpportunities for career progression.A new modern office within Melbourne''s CBD.Rotating roster. Positions available, afternoon shift, night shift and weekends.Employee Benefits package, including extensive salary packaging offerings.Lunch once a Month!Flexible Working Arrangements.Employee Assistance Program.About the OpportunityOur Customer Experience (CX) team, based in Melbourne CBD, are currently seeking a Customer Experience Consultant to join them. In this role you will report to the Team Leader, your key responsibilities will include:Call centre interactions through voice, live chat and emailFace-to-face meeting with members.Establishment of new salary packaging account.Administration of in-life salary packaging amendments.Quality assurance project work.About YouOther key skills, experience and qualification:Prior experience in the salary packaging industry is highly regarded, but not essential.Prior experience in a contact centre is highly regarded.Be a highly motivated professional with a drive for customer service.Excellent written and verbal communication skills.Sound time management skills.Prior experience in a high paced customer service role is highly regarded but not essential for the right environment.Next StepsWe are committed to building a diverse and inclusive workplace. We encourage candidates from diverse backgrounds to apply and join our team at Paywise. Apply now!Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionAdministrative and Customer ServiceReferrals increase your chances of interviewing at Paywise by 2xGet notified about new Customer Advisor jobs in Melbourne, Victoria, Australia.Melbourne, Victoria, Australia 23 hours agoMelbourne, Victoria, Australia 1 week agoMoorabbin, Victoria, Australia 9 hours agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 hours agoCustomer Service Manager - Behind the MeterCustomer Happiness Associate, Product ExpertMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 9 hours agoMelbourne, Victoria, Australia 1 week agoCustomer Call Centre Operator - Work from home after training!NAB Customer Service Advisor - Knox, Eastern SuburbMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoMalvern East, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 4 weeks agoSouth Yarra, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 weeks agoNorth Melbourne, Victoria, Australia 3 weeks agoCoordinator Customer Support - MelbourneMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 47 minutes agoPart-Time Customer Experience Support - BurnleyBurnley, Victoria, Australia 23 hours agoBranch Customer Service - Epping Area - Expression of InterestSouth Melbourne, Victoria, Australia 4 weeks agoMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 2 weeks agoCustomer Service Specialist - Monday to Friday only!Melbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia A$130,000.00-A$150,000.00 2 weeks agoCremorne, Victoria, Australia 3 months agoMelbourne, Victoria, Australia 3 hours agoMelbourne, Victoria, Australia 1 week agoPort Melbourne, Victoria, Australia 2 weeks agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr