Company DescriptionWhy work for Accor?We are more than a worldwide leader; we welcome you as you are and offer jobs and brands that match your personality. We support your growth and learning every day, ensuring that work brings purpose to your life. During your journey with us, you can explore Accors limitless possibilities.Discover the life that awaits you at Accor. Visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSOur commitment to Diversity & Inclusion:We are an inclusive company with the ambition to attract, recruit, and promote diverse talent. We encourage opportunities within our community to adapt and develop our processes to embrace others.Job DescriptionWhat you will be doing:As Assistant Reservations Manager, you will assist with managing the daily operations and running specific shifts within the Reservations team, ensuring the continued success of our operation.You will be highly motivated to drive business to our properties, raise occupancy levels, provide exceptional customer service, and ensure staff are trained and performing at their best.Your experience and skills include:1 to 2 years in a supervisory role, preferably in a hotel or resort environment.Experience managing the Groups segment (Business & Leisure), including strategy implementation and quotations.Experience with systems like Opera Cloud, Excel, and Microsoft Office is desirable.Experience with a hotel loyalty program is an asset.Availability to work varied shifts, including weekends and public holidays, as required.Additional InformationOur HotelThe Novotel & ibis Styles Melbourne Airport is a dual-branded, 464-room hotel opened on 1 July 2024.Located just steps from Terminal 4, Melbourne Airport, it offers amenities such as a fitness centre, conference rooms, pool, co-working space, and multiple food & beverage venues: Boccata, Small Holdings, and Amber State, forming the hub of the mixed-use precinct.This venue supports the airport community as a social and gathering space for travelers and workers alike.What is in it for you?Learning programs via our Learn your Way Academy platforms, with ongoing training and development options (self-paced, virtual webinars, face-to-face).Access to the ALL Heartist employee benefit card, offering discounts on accommodation, food, and beverages worldwide at Accor properties.Complimentary parking.Mental health and well-being support initiatives.Access to our Employee Assistance Program. #J-18808-Ljbffr
Job Title
Assistant Reservations Sales Manager