Job Title

Lead a team of Sales Associates at ECCO''s store in Westfield Sydney + Myer using your previous experience as a manager/2IC and indulge in your passion for quality leather products!CREATE THE FOOTPRINTS OF TOMORROWAt ECCO, you become part of a global family of more than 25,000 people who are proud to support a high-quality, innovative, sustainable, and responsible shoe manufacturing company. ECCO respects our environment by reducing emissions, waste, and consumption of materials, energy, and water. We produce and sell high-quality modern shoes and accessories through our diverse workforce, which receives lifelong learning and development at all stages of their careers.About the Role:ECCO Westfield Sydney & Myer are looking for a highly motivated and competitive Retail Team Leader with a passion to succeed. While dedicated to providing a personal level of customer service, you will help your team achieve outstanding results through leadership and coaching, driving productivity, executing brand campaigns, and selling shoes that practically sell themselves!Tasks & Responsibilities:Lead and coach the store team members to deliver exceptional customer service, uphold our quality brand, and achieve store objectives.Assist with staff scheduling and recruitment activities.Ensure Visual Merchandising plans and Mystery Shopper standards are upheld.Oversee customer returns and inventory management.Train the team on product knowledge, visual merchandising, and sales techniques.Skills & Experience:To be successful in this role, you will:Have previous retail management experience as a store manager or assistant store manager.Have demonstrated success in achieving KPIs and sales targets.Be committed to providing exceptional customer service as an ECCO brand ambassador.Be a collaborator and natural people-person who thrives on building relationships.Be motivated to lead and drive your team to succeed with a growth mindset in a fast-paced environment.Possess persuasive communication skills and an agile leadership style.Love product knowledge and training, with a willingness to learn and develop yourself and your team.Perks & Benefits:Lucrative KPI-based sales bonus incentives & monthly recognition opportunities.Generous staff discounts in-store & online, with free product allocation every 6 months.A permanent full-time role with flexibility and work/life balance through rostering.Supportive multi-site leadership with regular visits and coaching.Comprehensive coaching and training programs to support your development, including induction, product and sales training, and ECCO Leadership Programs.Career progression opportunities within a global family-owned company with international prospects.Complimentary Employee Assistance Program for work and personal support.Be part of a diverse, environmentally conscious employer with a culture of ownership and impact.If this sounds like you...APPLY Today!To learn more about ECCO, visit: ECCO''s global family by leading a team of Sales Associates and promoting quality leather goods to our valued consumers! #J-18808-Ljbffr