Job Title

Who is Audika? Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. The group employs over 22,000 staff across more than 30 countries and distributes hearing healthcare and intelligent audio solutions in over 130 countries. In Australia, Audika operates more than 350 clinics providing hearing services. Our goal is to prioritize hearing care within the healthcare agenda and to improve the quality of life for those with hearing loss. Responsibilities We are seeking a passionate customer service individual to join us as a Clinic Co-Ordinator on a part-time basis (Week 1: Wednesday - Friday, 8.30am-4.30pm; Week 2: Thursday - Friday, 8.30am - 4.30pm). If you are interested in helping clients improve their hearing and quality of life, keep reading! This role is crucial in each clinic, contributing to performance and enhancing customer experience. The ideal candidate will be compassionate, process-oriented, and purpose-driven, with excellent organizational and customer service skills to help more people access better hearing solutions. You will collaborate with Clinicians and Hearing Technicians to provide quality hearing health outcomes. You will also learn about our products, services, and government funding programs, enabling you to apply tailored sales strategies to meet client needs. You will be successful in this role if you have: Previous sales and customer service experience in retail, hearing care services, pharmacy, or allied health Experience working with an older demographic (preferred) Strong interpersonal communication skills and empathy for clients Higher School Certificate (HSC) or TAFE Qualification Computer literacy skills What''s in it for you: Permanent Part-Time role in a global organization Performance incentives Supportive hearing care team Professional development and clear career progression MyRewards program offering discounts at over 300 retailers and services Online Wellbeing Centre with activities, workouts, meditations, and advice Employee Assistance Program Birthday and Christmas gifts Our Values Audika fosters a diverse and inclusive culture that values and respects all employees. We are a team dedicated to bringing sound to life and connecting our clients through hearing solutions. Our valuestrust, teamwork, innovation, and a can-do attitudeguide us to create a supportive environment where everyone can thrive and succeed. #J-18808-Ljbffr