Organisation Overview:Rumbalara Aboriginal Co-operative (RAC) is recognised as a leader among Aboriginal community-controlled organisations, maintaining a high profile in the public and private sectors across research, consultancy, policy development, and partnerships. RAC operates in a culturally appropriate, sensitive, community-controlled environment that maintains a holistic approach to service provision and emphasises the importance of family and community.RAC has been a resource, service provider and enabler of the Aboriginal and Torres Strait Islander communities of the Greater Shepparton region since 1980. RAC is a cooperative working to provide a range of supports and services including:Health and wellbeingPositive aging and disability servicesCommunity servicesAsset and infrastructure servicesCorporate servicesRAC has an annual budget of $19 million and a workforce of approximately 230 people. RAC is a significant employer and economic contributor to the region and plays a high profile leadership role as one of the larger Aboriginal organisations in Australia. RAC is committed to ensuring the Aboriginal people in the Goulburn Valley have certainty of access to community-controlled services.Role Purpose:The Mental Health Crisis Response Worker will provide timely, compassionate, and effective crisis intervention to individuals experiencing acute mental health distress, including cases related to alcohol and other drug use. This role involves conducting assessments, delivering immediate support, developing and implementing safety plans, and facilitating referrals to appropriate long-term treatment and support services.Employment Conditions:All staff are required to sign a confidentiality agreement on appointment to the organisationProbationary / qualifying periods apply to all new positionsAll staff are required to adhere to the Code of Conduct of the Co-operative (available to view)All staff are required to follow the policies and procedures to the department and the Co-operative (manuals are available to view)A commitment to equal opportunity and Occupational Health and Safety principles and practices is requiredSalary packaging is available to permanent part time and full-time staffTenure of positions at Rumbalara will be tied to existing contracted funding arrangementsAbout YouTo excel in this position, you should possess the following qualifications and qualities:Strong interpersonal and communication skills.Ability to work effectively under pressure in fast-paced, emotionally charged environments.Ability to use de-escalation techniques and maintain professional boundaries in crisis situations.Knowledge of mental health and alcohol & other drugs treatment models, harm reduction strategies, and community resources.Strong organisational and case management skills.Empathy, compassion, and a non-judgmental approach to clients.Proven ability to assess and manage individuals in crisis, including those with complex needs.The successful applicant must hold at least a tertiary degree or diploma in one of the following:Psychology and current registration or be eligible for registration with the Australian Health Practitioner Regulation Agency (AHPRA) as a psychologist.Social Work providing eligibility and/or current membership with the Australian Association of SocialWorkers (required).Other qualifications may be considered, Mental Health, Nursing, or a related field.Relevant certifications in Mental Health and Alcohol & Other Drugs (AOD) support (such as Alcohol & Other Drugs (AOD) training, First Aid, or Crisis Intervention certifications) are highly desirable.What We Offer:Salary packaging of $15,900 available for Part- or Full-time employees.Competitive pay and conditions based on the HPSS Award or Nurses Award depending on qualifications.Opportunities for additional incentives, which may include Christmas bonus days, recognition of NAIDOC day, periodic adjustments aligned with CPI increases, and the possibility of a relocation allowance when applicable.Professional development opportunities and support to help you grow in your career.Access to a free and confidential Employment Assistance Program and more.Provision of a laptop and mobile phone to support your work where applicable.Fleet cars to carry out daily tasks where applicable. #J-18808-Ljbffr
Job Title
Mental Health Crisis Response Worker