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Join to apply for theDigital Account Directorrole atPublicis Groupe ANZ2 days ago Be among the first 25 applicantsJoin to apply for theDigital Account Directorrole atPublicis Groupe ANZCompany DescriptionPublicis Groupe is a world leader in marketing communication and digital business transformation driven through the alchemy of data, creativity, media, and technology. Our connected platform of companies and capabilities is more than an operational framework its a cultural model we''ve built to unite our people in a collaborative way of thinking and working.Publicis Groupe offers its clients seamless access to the expertise of its 80,000 talents across 100 countries globally. In Australia, our marketing capabilities span creative agencies like Saatchi & Saatchi, Leo Burnett, Publicis Worldwide, and media agencies such as Starcom, Zenith, Performics, Spark Foundry, Digitas, Epsilon, Arc, Prodigious, PMX, and PR Herd MSL. We also have Publicis Sapient leading digital business transformation.Role OverviewThe Digital Account Director at PMX will focus on the PMX Lift video product, bridging communication and operational gaps between technology partners, clients, and internal teams. You will be a strategic thinker passionate about customer experience, responsible for addressing client and agency queries, collaborating with partners to improve processes, and providing video recommendations. Monitoring campaign performance and KPIs will be key to assessing success.Key ResponsibilitiesAgency and Client Management:Serve as the primary contact for inquiries related to PMX Lift, ensuring timely resolution and producing client recommendations.Performance Monitoring:Proactively oversee campaign dashboards and KPIs, providing feedback to technology partners.Business Development Support:Assist in identifying new business opportunities and maintaining existing client relationships.Process Improvement:Collaborate to streamline campaign workflows for better efficiency.Product Development:Gather feedback for product enhancements to improve user experience.Enquiry and Campaign Metrics:Measure response times and ensure KPI monitoring.Ideal Candidate ProfileExperience in advertising agency or tech backgroundHigh attention to detail, multi-tasking ability, strategic thinking, proactive attitudeDigital planning experience; video knowledge is a plusKnowledge of ad-tech: DSPs, SSPs, DMPs, verification tech, adserving, RTBAnalytical skills with ability to tell a story with dataExperience liaising with clients and stakeholdersAbility to thrive in a fast-paced environmentStrong aesthetic sense and professional standardsCommercial acumen is advantageous but not mandatoryAdditional BenefitsPublicis Groupe offers a comprehensive benefits package including wellbeing programs, flexible working, global learning opportunities, diversity and inclusion initiatives, generous leave policies, and support for wellbeing and health. We value diversity and are committed to inclusive hiring practices.Application DetailsLocation: Sydney, NSW, AustraliaEmployment Type: Full-timeIndustry: Advertising ServicesWe encourage candidates from diverse backgrounds to apply, especially if you meet most of the criteria. We focus on shared values of inclusion, collaboration, adaptability, fearlessness, and integrity.#J-18808-Ljbffr