Join to apply for the Lobby & Client Suites Concierge role at JLL. At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. About Us: Our Work Dynamics business line works with some of the world''s leading organisations to provide onsite solutions. JLL Experience Services team members are experts who create value through lasting partnerships. At JLL, it is our goal to provide workplace experiences that will be long remembered by our clients. We set the standard for superior experiences for our clients and our teams. The Role: The Client Suites Concierge is responsible for delivering a premium, tailored experience in our clients client meeting spaces. This role ensures that clients and staff enjoy a seamless, professional environment conducive to productive meetings and positive business outcomes, welcoming clients and staff with warmth and enthusiasm, and anticipating their needs throughout their visit. The Lobby Concierge is responsible for delivering exceptional guest experiences at our clients corporate offices by ensuring all visitors and employees are assisted in a welcoming, professional, and friendly manner. This client-facing role provides the opportunity to combine your passion for service, brilliant people skills, and enthusiasm for creating a hospitality-focused workplace environment in support of our clients operations. Key Responsibilities: Conduct regular floor walks, employing a proactive mindset to note opportunities to elevate the experience and address issues before they become problems. Follow up with staff or guests when resolving issues to ensure expectations have been met and seek further opportunities to over-deliver. Coordinate with client teams to prepare for client meetings, ensuring all necessary resources are available. Manage the client suites environment, maintaining cleanliness, organization, and brand consistency. Provide knowledgeable assistance with technology and presentation equipment in meeting rooms. Arrange and oversee catering services, ensuring timely delivery and presentation. Act as a central point of contact for client-related queries and wayfinding within the suites. Manage visitor bookings using the guest management system Condeco. Issue and reconcile guest and employee temporary passes, liaising with security and facilities management as needed. Direct deliveries and manage their storage as required. Establish and follow protocols for welcoming media and distinguished guests. Manage orderly movement of people and provide support at turnstiles during peak periods. Collaborate with facilities management to address any maintenance or safety concerns promptly. Implement and uphold service standards that reflect our clients commitment to client satisfaction. Qualifications: Experience in customer service or hospitality, preferably in a corporate environment, with strong interpersonal skills and a focus on creating positive client interactions. Ability to anticipate needs and provide proactive solutions in a fast-paced environment, handling confidential information with discretion. Excellent communication skills, both written and verbal; a secondary language is desirable. Proficiency in Microsoft Office suite and familiarity with meeting room management systems. What We Offer: JLL is committed to an inclusive workplace that celebrates diversity and supports all employees. We support applications from underrepresented groups, including Indigenous peoples, LGBTQ+ individuals, people with disabilities, and people of all ages, religions, and races. We also actively support veterans transitioning to civilian careers, recognizing their valuable skills. #J-18808-Ljbffr
Job Title
TAS Teacher