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Join to apply for the Customer Service Clerk role at The Royal Melbourne Hospital2 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Clerk role at The Royal Melbourne HospitalGet AI-powered advice on this job and more exclusive features.The Royal Melbourne Hospital is one of Australias leading public healthcare providers. Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.Outpatient Customer Service Clerk CasualThe Royal Melbourne HospitalJoin a dynamic team that prides itself on the positive experiences of their patients.Gain entry to working at the Royal Melbourne Hospital, the beginning of a rewarding career with great prospects for professional opportunities.Generous benefits including salary packaging and discounted parking.About The Royal Melbourne HospitalThe Royal Melbourne Hospital (RMH) part of the Parkville Precinct and is one of Australia''s leading public hospitals. As a team of more than 10,000 strong, we provide a comprehensive range of specialist medical, surgical, and mental health services; as well as rehabilitation, aged care, outpatient and community programs. We are a designated state-wide provider for services including trauma, and we lead centres of excellence for tertiary services in several key specialties including neurosciences, nephrology, oncology, cardiology and virtual health.With a team comprising of Nurses and Administration staff, together the Outpatients Team ensures safe, timely, effective and person-centred care to all Victorians. The Outpatients department are also active participants of the Safety Culture Program.Benefits Of Working At RMHSalary packaging options, earn up to $12,000 tax free earnings!Discounted gyms and health centre access with Fitness Passportreward and recognition programs, comprehensive health and wellbeing programs including staff gym, health service, peer support and Employee Assistance Program (EAP) as well as discount parking.Fantastic learning and development opportunitiesAbout The RoleRegister patients and create referralsManage waitlistsManage appointment requestsManage reception for face to face patients and Telehealth patientsFollow up enquiries, online, SMS, via portal and telephone.Liaise with multidisciplinary team membersAbout YouYou will be a kind person who finds purpose in ensuring access to care for patients.You are professionally presented and will communicate at a high standard when liaising with a cross section of stakeholders within the healthcare community.You will have had a minimum of 3 years administration experience.Your referees will confirm data entry skills of excellent accuracy.You will have had previous experience, and preferably professional training, in phone manner i.e. call centre position.You are able to excel in fast-paced environments and prioritise competing demandsInterested? Click on the apply button! We will be arranging interviews as soon as suitable applicants come in.For a confidential discussion please connect via the details below.Caleb Granados 9342 4090Please click here to view the full Position DescriptionAll appointments are made subject to a satisfactory Criminal History Record Check. Successful applicants will be required to provide evidence of an immunisation assessment prior to commencement.The RMH stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community. Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities, and identities to apply to our vacancies, and will consider adjustments to support such applications.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesHospitals and Health CareReferrals increase your chances of interviewing at The Royal Melbourne Hospital by 2xSign in to set job alerts for Customer Service Assistant roles.Branch Customer Service - Epping Area - Expression of InterestMelbourne, Victoria, Australia 10 hours agoMelbourne, Victoria, Australia A$40.00-A$43.00 1 week agoCustomer Assistant - The Cellar Middle ParkAlbert Park, Victoria, Australia 6 days agoMoorabbin, Victoria, Australia 16 hours agoOvernight Guest Services Officer Front OfficeMelbourne, Victoria, Australia 4 days agoCustomer Service Specialist - Monday to Friday only!Melbourne, Victoria, Australia 1 week agoNorth Melbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 3 weeks agoMulgrave, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 3 weeks agoLibrary Customer Service & Program Support OfficerMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 7 hours agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 1 month agoWilliamstown, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 days agoSouth Melbourne, Victoria, Australia 3 weeks agoCustomer Service Support Staff - MelbourneDerrimut, Victoria, Australia 2 weeks agoCustomer Service Representative | West Melbourne, VICMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 6 days agoCremorne, Victoria, Australia A$30.00-A$35.00 8 months agoMelbourne, Victoria, Australia 5 days agoBundoora, Victoria, Australia 2 weeks agoExpression of Interest- Guest Experience AttendantMelbourne, Victoria, Australia 1 month agoOvernight Guest Services Officer Front OfficeMelbourne, Victoria, Australia 2 weeks agoCustomer Service Officer (Scheduling/Rostering) MelbourneSunshine West, Victoria, Australia 2 weeks agoWere unlocking community knowledge in a new way. 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