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Join or sign in to find your next jobJoin to apply for the Guest Service Agent role at Accor2 weeks ago Be among the first 25 applicantsJoin to apply for the Guest Service Agent role at AccorWhy work for Accor? We are more than a worldwide leader. We welcome you as you are and offer a range of brands that match your personality. We support your growth and learning every day, ensuring work brings purpose to your life. During your journey with us, explore the limitless possibilities at Accor.Company Description We are more than a global leader. We embrace diversity and support your development. Discover the opportunities at Accor by visiting Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSOur Commitment To Diversity & Inclusion We are committed to attracting, recruiting, and promoting diverse talent. We continuously adapt our processes to embrace diversity.Job DescriptionAbout you: You are a guest champion with a keen eye for detail and reliability. Polished, professional, charismatic, and able to connect easily with others to create a positive, collaborative environment.You''re a confident driver with an Australian Full driver''s license or probationary license (P2) and hold a valid Responsible Service of Alcohol (RSA) Certificate in Victoria.Availability to work Mondays, Tuesdays, and Wednesdays is preferred.What You Will Be Doing:Providing efficient guest registration and departure services; maintaining accurate guest accounts and providing helpful information.Handling incoming calls professionally and politely to ensure total customer satisfaction.Maintaining security procedures to ensure guest confidentiality and safety.If this role sounds like you, please describe in one paragraph your vision of the ultimate guest experience and include it with your application and resume!Qualifications:Full driver''s license or probationary license (P2).Responsible Service of Alcohol (RSA) Certificate in Victoria.Additional InformationOur Hotel: The Novotel & ibis styles Melbourne Airport is a new dual-branded, 464-room hotel opened on 1 July 2024, located near Terminal 4, Melbourne Airport. Guests enjoy amenities like a fitness centre, conference rooms, pool, co-working space, and various food & beverage venues.What is in it for you?Learning programs through our Learn your Way Academy, ongoing training, and development opportunities.Employee benefit card offering discounts at Accor properties worldwide.Complimentary parking.Mental health and well-being initiatives.Access to Employee Assistance Program.Seniority levelEntry levelEmployment typeFull-timeJob functionOtherIndustriesHospitality #J-18808-Ljbffr