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Job Title


General Manager


Company : Direct Recruiters, Inc.


Location : Cleveland, Australia


Created : 2025-05-01


Job Type : Full Time


Job Description

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Direct Recruiters, Inc.America''s Supply Chain Recruiter - Practice Leader at Direct Recruiters, Inc.JOB SUMMARY/OBJECTIVEThe General Manager 3PL, will execute the business plan and achieve P&L results by leading, managing, and holding the team accountable for agreed upon commitments. This leader will remove obstacles and barriers, manage major projects, standardize and systematize work, and integrate all major functions of the business. The General Manager will work closely with the Chief Executive Officer to filter and translate ideas into the functional (Marketing & Sales, Operations, Finance, and all others) plans of the business. This leader will hold the entire team accountable, run the organization, manage the day-to-day issues that arise, and harmoniously integrate and optimize the major functions of the business by focusing on the six key components (People, Vision, Data, Issues, Process, Traction). This leader will develop and implement strategic initiatives to ensure efficient and competitive services that align with company objectives. Other key responsibilities include developing and refining efficient processes, KPIs, and dashboards to improve visibility and drive performance across business development and operations. Success in this role is a blend of operational excellence, strategic acumen, and strong leadership to align all functions with the organizations overall goals.Key AccountabilitiesPartner with the CEO on strategic long-term & near-term planningPartner with leadership team on near-term and short-term planningExecute the business plan, achieve or exceed growth and P&L objectivesOwn the scorecard and leverage it to proactively identify issues and opportunitiesLead, manage, and hold the leadership team accountable for achieving agreed-upon commitmentsIntegrate all major operating functions of the businessFacilitate and ensure collaboration and teamwork enabling the sum of the parts to have a multiplication effect and impactLead as a Player/Coach, this is a team where everyone pitches in and leaders lead by exampleFoster a healthy environment through servant leadership where obstacles are identified quicklyResolve issues effectively: seeing real problems, being comfortable with conflict, calling out the problems, and solving the problems in a practical and healthy mannerEnsure the leadership team is healthy, functional, and cohesiveDeliver exceptional results for the exponentially growing customer baseServe as a role model for the companys core values and ensure that entire team embraces those values by celebrating role model behavior of team members at all levelsDemonstrate effective project management and continuous improvement skills to enhance a very successful and fast growing set of core processes that supports the record growth that has occurred and will continueEnable and validate effective communication throughout the organizationOversee and manage all operational aspects of the 3PL (Third-Party Logistics) businessDevelop and implement strategies to optimize operational efficiency, quality, and customer satisfactionLead and manage a teamEnsure efficient and accurate shipping and tracking of goods and shipments for external clientsMonitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement necessary changesCollaborate with internal teams, such as sales, finance, and customer service, to ensure seamless operations and customer satisfactionDevelop and maintain strong relationships with clients and suppliersDrive continuous improvement initiatives and implement best practices across the operationsPrepare operational reports and provide regular updatesSeniority levelExecutiveEmployment typeFull-timeJob functionGeneral Business, Management, and Supply ChainIndustriesTransportation, Logistics, Supply Chain and Storage #J-18808-Ljbffr