Job Title

This is a Learning Support Manager role with one of the leading companies in AU right now Cadmus with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off. More About the Role at Cadmus A Bold Plan for Global Impact At Cadmus, were working hard in pursuit of an ambitious, world-shaping goal: to provide 1 billion students with access to high-quality education by 2050. Thats why we need a high-performing Learning Support Manager to join our team and support our teacher users. Requirements At Cadmus, were doing a lot of great work to create a profound impact on our world through the power of education. With Cadmus currently being used in 50 countries, were looking for an experienced Learning Support Manager who is passionate about teaching and learning and will onboard, nurture and grow relationships with new and existing teachers. Reporting to the Head of Learning, our Learning Support Manager will: - Deliver high-quality, fun and impactful learning experiences across a variety of workshops, webinars and training sessions for all of our teacher users. - Win current and prospective teacher users over in individual and group meetings by building meaningful and value-driven relationships both in-person and online. - Design high-quality, scaffolded assessments to ensure our teacher users consistently deliver outstanding learning experiences to their students. - Deliver exceptional support experiences for our teacher and student users by handling inbound support requests. - Successfully manage multiple projects working end-to-end across our pilot and enterprise implementations. Professional Skills - Educational Design: Passionate about creating and delivering engaging training sessions, workshops, and webinars tailored for educated professionals. Skilled in developing, delivering, and evaluating effective learning experiences grounded in pedagogical principles. - Relationship Building: Adept at winning over individuals in one-on-one and group settings, both in-person and online. Possesses strong interpersonal skills and a talent for establishing meaningful connections quickly. - Assessment Design: Skilled in crafting high-quality, scaffolded assessments that align with pedagogical best practices. Experienced in developing assessments that enhance the learning process and encourage skill development. - Support: Detail-oriented approach to solving problems. Proven ability to provide exceptional support and services to users, customers, teachers, and/or students. - Project Management: Demonstrated organisational expertise with a focus on prioritisation, discipline, and stakeholder management. Experienced in successfully managing projects from initiation to completion, both independently and collaboratively. Professional Experience - You hold a bachelor''s degree from a leading university - You have 5 years of experience working as a teacher, trainer, tutor, learning designer, etc, developing, delivering and evaluating learning experiences. - You have experience providing support to users of a product. - You have demonstrated experience in managing complex projects, both independently and as part of a team. Benefits - A remote-friendly, flexible working culture; where you can work from any global location. - Learning allowances; because we dont just have words on a website, we genuinely do what we say and provide educational opportunities to all (including the Cadmus team). - A diverse and inclusive workplace where there are no barriers to anyone succeeding. - A surrounding team of mission-driven individuals who genuinely love what they do. - Mentoring and succession planning for your career. - Pats from Homer, our resident (and super cute) dog! If you dont think you''re a perfect fit, you should still sign up to Hatch and create a profile, we''ll match you to other roles that suit your profile. Hatch exists to level the playing field for people as they discover a career thats right for them. We model this in our hiring process for our partners like Cadmus. Applying here is the first step in the hiring process for this role at Cadmus. We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.