This is a Telstra Retail: Casual Customer Service & Sales Consultant role with one of the leading companies in AU right now Telstra with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off. More About the Role at Telstra Were seeking a talented and experienced Senior Marketing & PR Manager to execute our marketing and communication initiatives across key channels. This role is perfect for someone who brings a strategic yet hands-on approach to social media, and a passion for shaping how our brand shows up across digital and physical touchpoints. You''ll work on a variety of marketing functionsfrom content creation and PR to event support, customer engagement, and contractor management. If you''re a creative communicator with a track record in B2B marketing and a love for storytelling, wed love to hear from you. What You''ll Do - Develop and execute marketing and PR strategies to support business goals and grow brand visibility. - Write, edit, and review content across all channelsLinkedIn, blog, website, pitch decks, press releases, and customer materials. - Manage our social media presence, particularly LinkedIn, ensuring content is engaging, consistent, and aligned to business priorities. - Oversee the maintenance and continuous improvement of the website, including updates to content, layout, and performance in collaboration with external vendors. - Partner with sales, product, and leadership teams to create and maintain compelling marketing collateral and pitch decks. - Collaborate with internal stakeholders and manage external contractors (e.g., designers, web developers, PR consultants) to deliver quality outcomes on time. - Support and help coordinate key marketing functions and events, including webinars, trade shows, and customer experiences. - Lead customer marketing initiatives, creating case studies, coordinating testimonials, and developing campaigns to strengthen engagement. - Track marketing performance metrics and present insights to inform strategy. What We''re Looking For - 5 years of marketing and PR experience, ideally in a B2B technology or SaaS environment. - Strong copywriting and editing skills, with the ability to simplify complex ideas into clear, compelling messaging. - Experience managing and growing a professional LinkedIn presence and other relevant digital platforms. - Familiarity with website CMS tools and marketing design platforms (e.g., Canva, Figma). - Demonstrated ability to manage external contractors and creative vendors to deliver projects. - Strong project management skills with attention to detail and ability to juggle multiple priorities. - A collaborative, proactive, and adaptable mindset, excited by a dynamic and fast-paced scale-up environment. If you dont think you''re a perfect fit, you should still sign up to Hatch and create a profile, we''ll match you to other roles that suit your profile. Hatch exists to level the playing field for people as they discover a career thats right for them. We model this in our hiring process for our partners like Telstra. Applying here is the first step in the hiring process for this role at Telstra. We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.
Job Title
Telstra Retail: Casual Customer Service & Sales Consultant