Job Title

This is a Operations Coordinator role with one of the leading companies in AU right now JB Hi-Fi with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off. More About the Role at JB Hi-Fi Why join JB Hi-Fi? - Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued. - Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success. - Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading). - Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions. - We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles. - Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families. - Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community. - Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle. Job Description As an Operations Coordinator, you will contribute to the continued delivery of exceptional customer service, maximise profitability and enhance efficiency through the Operations Team. Delivers operational excellence, by ensuring policies and procedures are followed, compliance is ensured, and efficiency is maximised. - Prioritising tasks and coordinates the operations team to operate a highly efficient back of house, adhering to procedural control measures - Stocking flow including, inbound goods and processing, returns processing, transfers, invoice management, etc - Providing excellent customer service and effectively handle customer complaints and queries - Ensure all Back of House activities meet compliance and safety requirements, with particular emphasis on safe product handling, use of equipment and machinery and incident reporting Qualifications - An individual who loves working in a casual fun atmosphere - You thrive in a retail environment and draw upon your knowledge of Operations (stock flow, inbound & outbound goods, etc) - Strong multi-tasking skills, coupled with your keen eye for detail - Understanding of inventory management and processes - Build and maintain external and internal stakeholder relationships - Solid customer service skills that will create raving reviews If you dont think you''re a perfect fit, you should still sign up to Hatch and create a profile, we''ll match you to other roles that suit your profile. Hatch exists to level the playing field for people as they discover a career thats right for them. We model this in our hiring process for our partners like JB Hi-Fi. Applying here is the first step in the hiring process for this role at JB Hi-Fi. We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.