Job Title

Initial Hygiene has an excellent opportunity for a Local Service Manager to join our team servicing the Sydney area on a permanent full-time basis. Initial Hygiene is a division of Rentokil Initial and has been offering hygiene solutions to businesses for over 40 years.About Us:At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.Role Description:An exciting and rare opportunity has arisen for a candidate with a keen eye for cleanliness, impressive people focused leadership skills and a drive for improvement to join the Initial Hygiene Team. Reporting to the Operations Manager, you will be responsible for managing and developing a team of Service Technicians to ensure quality delivery of service and customer satisfaction. This role is predominantly Monday to Friday and public holidays rostered off and includes a fully maintained company vehicle, mobile phone, and company uniform.The main duties for this role will include, but not be limited to:Supervise, develop and coach the Service Technician teamConduct & participate in monthly team and safety toolbox meetingsConduct regular quality auditsInducting new staff members to the teamManaging and scheduling service runsAdministration related to servicing activitiesManaging customer feedbackCovering service runs for Service Technicians when requiredThe ideal candidate will possess:Previous experience in a Supervisory or Management role (minimum 2 years)Certificate IV Front line Management (desirable)Excellent customer service skills and negotiation skillsPeople management skillsExcellent communication skills, both written and verbalAbility to work well under pressure and meet KPIsTime management skillsExtensive knowledge of service and repairs on vans will be highly regardedA current Australian Driver''s license is essentialOnly candidates that meet the requirements of the role will be shortlisted and invited to attend the interview process.Please note that our recruitment process involves the completion of reference checks, medical checks and police checks. #J-18808-Ljbffr