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2 weeks ago Be among the first 25 applicantsWhat you''ll doSenior Store Assistant (keyholder) in Newcastle Benton20 hours per weekWe are looking for candidates who live locally and can easily commute to our store.Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.At Toolstation, we''re not just looking for what you can bring to us today were focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations.If you''re after a fast-paced role with an employee-focused retailer thats passionate about making customers happy, this could be the perfect fit for you!This is more than just a store job.Youll be the friendly face of Toolstation, helping customers find what they need, but you''ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, youll fit right in.This is a position with accountability for supporting colleagues to deliver a great customer experience, so whilst retail experience is not essential, you will need some experience of either being a key holder or supervising team members.Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.Provide outstanding service: Whether you''re chatting with customers or staying efficient during busy times, you''ll always offer a great experience.Ask the right questions: Show genuine interest in customers'' projects so you can help them find everything they need to get the job done right.Be Proactive: Youll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.Keyholder responsibility: Youll be trusted to open and close the store, assign daily tasks to the team, and provide short-term supervisory cover when needed.What you''ll bringA friendly personality: Youll help maintain our high store standards and create a workplace everyone enjoys.Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.Accountability: Youve taken charge in a previous role and are happy to step up when needed.Your best self: Bring your energy, enthusiasm, and let your personality shine.What you''ll getWhy Join Us?At Toolstation, your career is in your hands. Youll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. Well support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.Benefits? Weve got you covered!22 days holiday + Bank HolidaysCompany pension scheme and life assuranceBonus scheme and cycle to work programSave and buy as you earn options20% discount across all Travis Perkins companiesHealth and wellbeing support at your fingertips with Aviva Digicare +Financial education, support, and recognition awardsDiscounts at over 1,000 retailersAbout ToolstationWere one of the UKs fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, were trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.To applyCaught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. #J-18808-Ljbffr