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Job Title


E-Commerce MCM & OCS Specialist


Company : HUGO BOSS AG


Location : Melbourne, Australia


Created : 2025-05-03


Job Type : Full Time


Job Description

Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity because only when we break new ground together can we create something unique. Become part of our team of more than 19.000 employees worldwide and shape your future at HUGO BOSS!Join HUGO BOSS Australia as an E-Commerce MCM & OCS Specialist at our Support Office in Melbourne. This role focuses on optimizing merchandise catalogue management and omnichannel services within our E-Commerce team.Utilize your E-Commerce expertise, and collaborative skills to enhance customer experiences and streamline operations. Your analytical abilities and innovative approach will contribute to our team''s success.What you can expect:Update the merchandise catalogue in the MCM system to ensure accuracy and completeness.Collaborate with the Global E-Comm team to adapt catalogue initiatives for the Australian market.Resolve errors within the MCM system to maintain data integrity.Partner with merchandise, marketing, IT, and customer service for seamless system integration.Train MCM users to navigate and utilize system features effectively.Provide support to MCM users for troubleshooting and optimization.Generate reports to offer insights into MCM system performance.Analyze data to identify trends and improvement opportunities.Manage omnichannel services like Click&Collect and Return to Store for smooth execution.Monitor service performance and implement improvements for better customer experience.Coordinate communication between E-Com and Retail teams to enhance efficiency.Tailor catalogue initiatives to meet local market needs.Your profile:4+ years of experience in an E-Commerce roleProficient in E-Commerce related systems (SAP desirable)Self-motivated, coachable, with strong ownership and responsibility.Analytical, organized, results-driven, with strong business acumen.Energetic, creative thinker, eager to innovate and improve outcomes.Degree in business, marketing, fashion merchandising, or related fields. (Desirable)Your benefits:Annual clothing allowanceAdditional birthday leaveUp to % off our premium product rangeEarn up to $2,000 per person you refer through our employee referral programAccess to our Employee Assistance ProgramOngoing training and career development opportunitiesWe are a global company with our employees representative of the world at large. Our inclusive culture embraces each persons authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.Do you feel its time for a new challenge at HUGO BOSS? If so, we look forward telling you all about this job opportunity in a personal conversation.