Job Title

Company DescriptionAbout The HotelQuay West Suites Melbourne is a 5 star apartment style hotel overlooking the Yarra River. Offering a choice of one, two or three bedroom guest accommodation, the hotel is ideal for business travelers, family holidays or a romantic getaway.Merging style and elegance with every detail, Quay West Suites Melbourne comprises self-contained, 5-star apartments designed for long-term and short stay travel. Additional amenities include 24-hour reception and in-room dining; a modern gymnasium, stunning lap pool, sauna, spa, under cover parking and the chicJarrah Restaurant & Bar, which can be hired for private corporate or social events. For onsite meetings and conference venues, the hotel offers fivefunction spacesaccommodating up to 120 guests.Job DescriptionAs theNight Manager,you will ensure the property runs smoothly from 11pm to 7am. During these night time hours when most guests are asleep, you serve as the reliable point of contact, addressing late-night guest inquiries, maintaining security, and managing minor maintenance matters, all to uphold the hotel''s exceptional reputation. This is a Full Time, Fixed Term Role until October 2025.Primary ResponsibilitiesManage nightly hotel operations and ensure the safety of all individuals on the premises during your shiftDeliver continuous customer service throughout the evening, encompassing check-ins, checkouts, and addressing guest inquiriesManage the reception desk and oversee night audit and reporting proceduresUphold overnight property security standardsAssist in preparing for the daytime team''s operationsRole to cover Saturday and Sunday shiftsSkills and ExperiencePrevious experience in Night Audit and/or Accounts is highly valued, as this role can serve as a stepping-stone to various opportunities in operations or financeA positive demeanour and capable of working independentlyHold a sincere commitment to customer service, and the technical proficiency to execute nightly front office transaction auditsQuick thinking, customer-centric trouble shooter with a proactive approach to crafting and delivering memorable guest experiencesA keen eye for detail to ensure accurate daily revenue capture and reportingAccor BenefitsALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to youAccor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide staysLearn Your Way-Support your career development with access to Accors industry leading training platforms, Accor Academy and TypsyBuild Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwideWorldwide Opportunities-We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your careerAdditional InformationQuay West Suites Melbourne is part of the Accor Group. ACCOR HOTELS is the worlds largest and fastest-growing hotel group with a network of more than 4000 properties in over 90 countries.We offer exceptional opportunities for career development across much-loved brands ranging from well-known five-star luxury hotels to budget lodgings as well as a variety of employee discounts and benefits world wide!Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities.Our ambition is toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities.Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration."So, when will you join us? Click ''Apply'' to begin your journey with Accor Hotels #J-18808-Ljbffr