Job Title

The OpportunityWe are looking for a professional and service-orientedFront Office Duty Manager to join the dedicated team at Kingfisher Bay Resort, K''gari.Whilst working within a very busyenvironment, this role is responsible and accountable for overseeing ourfront office administration and reception operations to drive an exceptional customer experience focused environment. The Front Office Duty Manager alsoleads customer/groups service and coordinating frontline recourses including Resort Porters, in the absence of upper front office management.This is a full-time permanent position offering a rotating roster that requires the willingnessto relocate to the island for this "live-on" position.About YouTo excel in this role, you should possess the following qualities and qualifications:Previous experience in a Front Office Duty Manager role or transferrable knowledge and skills of would be advantageous2 + years Front Office experience within a 3 star or higher Hotel / ResortKnowledge of property management systemsProficient in using hotel booking software (Maxial, Respax, Opera, Events Pro, etc)Experience of working within a fast-paced environment that is subject to regular changeSelf-motivation and the ability to work independently, even during unsupervised shiftsKeen attention to detail, quick thinking, and a knack for problem solving customer service challengesA dedication to providing a professional level of service, coupled with a "can-do" attitudePossession of a current First Aid Certificate or a willingness to obtain oneA valid open QLD driver''s licenceThe legal right to live and work in Australia indefinitely.The Benefits - conditions applyAffordable Island Living: Only $150.44 per week, including accommodation, 3 daily staff meals, utilities and Wi-Fi.Annual $1000 SeaLink Employee Travel AllowanceAccess to Worldwide ALL Heartists program25% off resort dining, retail and spaAccess toEmployee Training ProgramsEmployeeAwardProgramsFree island K''gari Explorer ToursFree ferry transfers to-and-from the islandAccess to the Sandbar pool, tennis courts and staff gymAbout UsSeaLink K''gari is part ofSeaLink Marine & Tourism,one of Australia''s largest marine and tourism businesses with 11 business units across six states and territories, connecting our customers to many of Australias most beautiful island destinations and brilliant experiences.With globally recognised brands such as SeaLink, Captain Cook Cruises and Kingfisher Bay Resort we are a team who go beyond what others will do and are invested in supporting the communities and customers we serve.SeaLink Marine and Tourism is part of theKelsian Group- Australias largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, USA, Singapore, London and the Channel Islands.Living and working in paradise we cant think of anything better!How to ApplyClickAPPLYto complete an application including your current resume and a cover letter explaining why you are the right fit for this position.Applicants for this position will be required to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position, as each application will be considered on its merits.We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds. #J-18808-Ljbffr