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Add expected salary to your profile for insights.IAG is not only the largest general insurance group in Australia and New Zealand, underwriting over $AUD13 billion of premium per annum, but also a tech and research facility, a hub for climate change experts, and a centre of resilience design. We engage with customers over coffee, advocate for them in Parliament, and support communities during difficult times.Create impact as a Key Account Manager.For over 165 years, CGU has been insuring ambition. Part of Insurance Australia Group (IAG), we are a leading insurer in commercial, rural, and personal lines, and a top-three provider of workers compensation insurance.Your RoleAre you passionate about building strong, lasting relationships and driving business growth? We seek a dedicated Key Account Manager to join our CGU Workers Compensation Business Development team in Perth, Western Australia.Key deliverables for success:Build Relationships: Foster trusted connections with brokers and policyholders, embodying our one team'' Customer Value Proposition (CVP).Drive Growth: Achieve growth and return objectives through targeted broker plans, new business pipelines, retention efforts, and policy improvements.Enhance NPS: Provide exceptional account management services supporting underwriting, claims, and complaint resolution.Boost Engagement: Advocate internally and externally to protect our team from non-core activities, enabling optimal performance.This role requires close collaboration with CGU Broker functions, Underwriting, Claims, and other specialists to meet objectives.This is a permanent position open to candidates based in Boorloo (Perth), Western Australia.About YouStrong stakeholder engagement and influencing skills, including with senior managementAbility to balance improvement initiatives with customer, regulator, and community expectationsDevelop strategic engagement and service plans with brokers and policyholdersProven leadership through significant change, achieving results through othersEffective resource management to meet business goalsExcellent verbal and written communication skills for varied audiences, including senior and Board levelsApplications close Thursday 8 May 2025 at 23:59 AEST.Joining CGU grants access to numerous benefits:Career growth programs, including the IAG AcademyFlexible work options with myFlexDiscounts on various itemsEmployee network communitiesCommunity volunteer days and activities*Employment eligibility criteria apply.About UsAs part of IAG, we offer diverse career opportunities in a purpose-led environment focused on connection, belonging, and impactful work. We celebrate diversity, including Indigenous perspectives, and collaborate on Indigenous-led solutions for growth and meaningful change.We are ready for you. Apply today.Learn more about IAG here.How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.Insurance & Superannuation | Over 10,000 employeesIAG is Australia and New Zealands largest general insurance group, with a clear focus on customer satisfaction, business growth, contemporary people experience, and risk intelligence.Our brands across Australia: NRMA Insurance, ROLLiN, CGU, WFI; and in New Zealand: AMI, NZI, State Insurance, among others, help turn our purpose into action by supporting ambitions and making insurance accessible.To expedite investigations, include relevant details that prompted reporting this ad as fraudulent, misleading, or discriminatory.What can I earn as a Key Account Manager? #J-18808-Ljbffr