Hyatt is a place of learning similar to a university. The company offers many opportunities for professional and personal growth. About the role: Client & Event Management Respond promptly and professionally to all event inquiries via phone and email, adhering to Hyatt Event Standards. Prepare tailored proposals, contracts, and event confirmations, ensuring all client requirements are clearly captured and communicated. Conduct site inspections focusing on understanding client objectives and showcasing the hotels offerings. Serve as the main point of contact for clients from planning through event completion, ensuring seamless execution and an exceptional experience. Perform thorough post-event follow-up, capturing feedback to improve future service and encourage repeat business. Internal Coordination & Communication Effectively communicate event details to operational teams via weekly BEO meetings, group briefs, and detailed event orders to senior management and staff. Collaborate with the Sales team on presentations, project support, lead conversion, and account management. Liaise with all hotel departments to ensure smooth event execution and operational alignment. System & Process Compliance Maintain accurate records of all quotes, contracts, and agreements in accordance with Hyatt policies. Ensure compliance with financial reporting, licensing, and local laws. Identify and promote upselling opportunities such as upgraded AV, premium menus, and bespoke experiences to maximize revenue. Coordinate with Sales and Revenue teams to align group pricing and availability with business goals and seasonal trends. Support rate loading, documentation accuracy, and reporting as directed by management. Deliver the Hyatt brand promise by providing personalized, high-quality service. Leverage digital tools (CRM, hybrid event platforms, virtual tours) to enhance efficiency and service quality. Contribute creative ideas to improve event offerings and stay informed on industry trends. Sustainability & Risk Management Promote eco-friendly event solutions, supporting the hotels sustainability initiatives. Ensure events comply with health and safety protocols, including contingency planning for emergencies. Qualifications Minimum 3 years experience in Event Planning in Hotels. #J-18808-Ljbffr
Job Title
Event Planning Executive