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Job Title


ECC Communications Supervisor


Company : St John Ambulance NT


Location : Darwin, Australia


Created : 2025-05-03


Job Type : Full Time


Job Description

We are looking for a strong leader to join our Emergency Communications Centre (ECC) in Darwin, as an ECC Supervisor.An ECC Supervisor is responsible for providing operational leadership and supervision to Emergency Medical Dispatchers (EMDs) and has on shift responsibility for ECC operations. The ECC Supervisor ensures the centre is adequately resourced and equipped to meet service needs and oversees the effective receipt and management of requests for service. This position works collaboratively with the Clinical Deployment Supervisor (CDS) and the Duty Manager Operations (DM) to ensure ambulance resources are coordinated in accordance with operational goals and objectives.The Person:We want to hear from you if:You are an exceptional communicator with high-level interpersonal and organisational skills.You have a proven track record of team leadership and staff management.You have experience in co-ordinating ambulance resources.You can provide advice to Emergency Medical Dispatchers (EMDs) during complex or difficult requests for service or ambulance resource allocation.You can collate and interpret reports and statistical data and develop policies and procedures relevant to the work area.You are able to work a rotating 24/7 shift roster, including weekends and public holidays.You can multi-task utilising multiple systems.St John NT offers an attractive salary and generous employee benefits, including salary packaging options.How do your skills match this job?Sign in and update your profile to get insights.St John Ambulance Australia NT is a self-funding charitable organisation active in the Northern Territory, dedicated to helping people in sickness, distress, suffering, or danger.St John provides:First aid trainingFirst aid services at community and public events, and assistance during national disaster relief, through volunteersA range of community care services for the aged, infirm, immobile, and lonelyAmbulance services in the Northern TerritoryWe have been active in NT for over 50 years and are part of a wider international organisation with a long history of service. #J-18808-Ljbffr