Primary Details Time Type: Full time Worker Type: EmployeePlease see more information about QBE careers here Careers12-Month Fixed Term ContractLocation: Parramatta or Newcastle + WFHAccess to our insurance and retail discounts from Day 1The OpportunityOur Case Managers have the opportunity to work directly with some of our most important workers to create long lasting impact on their lives.Your new roleWe have an opportunity available for an experienced Workers Compensation professional to join us as a Case Manager within our Nominal Insurer Business.About the roleCase management activities including assessments, planning, treatment coordination and return to work support.Communicating with a variety of stakeholders including workers, employers, health professionals, legal professionals and colleagues to ensure collaboration and effective support.Advocacy and Mental Health support for the injured workers, ensuring that they are represented correctly, supported and are receiving the appropriate benefits and compensation.Ensuring that all relevant documentation, reporting, and administration is completed accurately and within the given timeframes.Complex injury management planning that is of high quality and tailored to the circumstances of the claim, considerate of the complexity of goals for this cohort of claims.About youWith experience in workers compensation, you are looking for the next challenge in your career. You recognise the impact you can have on a persons life and put that into practice. To be successful in this role, you will bring:Professional experience in Workers Compensation in either an insurance or employer-based organisation is ideal coupled with strong communication skills and a desire to support people in their return to health, well-being and ongoing entitlements.A collaborative approach to your workload, with a core focus on building sustainable relationships, with strong time management strategies to deliver quality injury management planning.A high degree of influencing skills partnered with strong written and verbal communication skillsResilience in dealing with difficult situations.About QBEWe can never really predict whats around the corner, but at QBE were asking the right questions to enable a more resilient future helping those around us build strength and embrace change to their advantage.Were an international insurer thats building momentum towards realising our vision of becoming the most consistent and innovative risk partner.And our people will be at the centre of our success. Were proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.With more than more than 13,000 people working across 27 countries, were big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.We believe this is our moment what if it was yours too?Your career at QBE lets make it happen!BenefitsWe offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:Hybrid Working a mix of working from home and in the office to enhance your work/life balanceOur Thriving at our Best wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal adviceThe ability to maximise retirement savings through voluntary super contributions and company matchingIncome protection insurance & reimbursed Death and Total Permanent Disability insurance premiumsAdditional leave and support through QBEs Family Domestic Violence First Responder NetworkDiscounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partnersRewards & RecognitionWe value our employees experience with us and are proud to have been recognised for the following awards:2021 LinkedIn Top Employer & HRD Employer of Choice2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR AwardsGold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) the definitive national benchmark on LGBTQI+ workplace inclusionRanked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduatesTop 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)Family First accredited employer since 2021Apply nowClick APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.comSkills:Analytical Thinking, Case Management, Claims Settlement, Communication, Critical Thinking, Customer Service, Data Privacy, Disability Claims, Intentional collaboration, Managing performance, Negotiation, Personal Injury Claims, Risk Assessments, Sound Judgment, Stakeholder ManagementHow to Apply:To submit your application, click "Apply" and follow the step by step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. #J-18808-Ljbffr
Job Title
Case Manager