Job Title

Assistant Store Manager, Cairns and SmithfieldAdd expected salary to your profile for insights.Drive connections that matter in every moment.Optus is more than just a telco - we''re a team of passionate and supportive people shaping the future of service excellence, creating extraordinary customer experiences. Our team of over 6,000 embraces a yes'' mindset, fostering closer friendships, stronger teams, deeper partnerships, and bigger breakthroughs across Australia. We thrive on challenge, change, collaboration, and optimism, building strong networks and long-lasting relationships.Are you a leadership powerhouse with a flair for retail? Do you thrive in a vibrant, dynamic environment? We are seeking a conscientious Assistant Store Manager to join our Cairns and Smithfield teams and help us deliver memorable customer experiences.You will be the heartbeat of our store, working alongside the Store Manager to enhance customer satisfaction and boost team performance.Your day-to-day responsibilities include...Leading and inspiring: Coach, mentor, and develop a team of talented individuals to help them shine.Managing operations: Oversee daily store activities, ensuring a welcoming environment filled with positive energy.Customer service: Resolve inquiries with patience and a touch of magic, leaving customers with a smile.Training: Support onboarding and provide tools and knowledge to new team members to delight customers.What makes you a perfect fit?Experience in retail with innovative practices in your toolkit.Mastery in customer service as an art form.Strong problem-solving skills and thoughtful decision-making.Results-driven, charismatic, and supportive of team growth.Perks at OptusCompetitive salary: $80,000 on target total cash (including Super & commissions).Monthly credit of $80 and 25% off Optus products, plus discounts at over 400 retail partners.Development opportunities via industry-focused micro-credentials with La Trobe and Macquarie Universities.Employee networks and diversity initiatives such as Culture Connect, Elevate Women, Disability Network, and Express Yourself.Free access to support services 24/7counselling, in-person, phone, SMS, or video.Flexible working arrangementsdiscuss how this role can work for you.We encourage all applicants, even if they don''t meet 100% of the criteria, as we value growth and development. At Optus, diversity and inclusion are fundamental. We provide equal opportunities and support adjustments for accessibility. For support, contact (email) or call 1800 309 170.Learn more about our commitment to Diversity, Inclusion & Belonging at Optus Diversity & Inclusion.How do your skills match this job?Sign in and update your profile to gain insights. Please include any relevant details that prompted you to report this job ad as fraudulent, misleading, or discriminatory.Curious about earning potential? Find out what you can earn as an Assistant Store Manager. #J-18808-Ljbffr