Job Title

Alfred HealthAlfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.Permanent, full time positionHS1 classificationThe Alfred locationGreat staff benefitsThe DepartmentThe Surgical Services program delivers the majority of surgical services across all Alfred Health sites. The program consists of surgical units, anaesthesia and perioperative medicine, operating suite service, two elective surgical inpatient wards, a medical day unit, day of surgery admissions, day surgery and endoscopy service. The program also oversees the elective surgery waiting list, medical elective waiting list and outpatient service which averages over 200,000 attendances per year.The position SummaryThe position of Trauma Billing Clerk is responsible for completing all aspects of the billing and collection processes for the Trauma Service by:Ensuring compliance with Hospital Policy on Private and Compensable PatientsPolicy compliance audits of correct financial classificationsDisplaying a high level of customer service and communication skillsRegular billing data integrity check and applying necessary corrections utilising available information in various systems and relevant billing rules.Monitoring claims to Medicare & Veteran Affairs, resolving rejections, and escalating issues to the Director of Operations as required.Assisting in account queries for inpatients covered by Private Health Funds and for compensable patients.Liaise with the Finance Billing Team and Finance Information System Team to resolve issuesCompletion of other billing tasks assigned by the Director of OperationsExperience and Qualifications RequiredDesirableBillings to Medicare or Private Health Funds, or other revenue raising activity (preferable)Excellent communication skillsDemonstrates ability to deal confidently with stakeholders at all levelsProblem solving ability and initiativeDemonstrated time management and organisational skillsAbility to be self-directed, motivated and work as part of a highly qualified teamProven ability work under pressure, prioritise workload and meet deadlinesAbility to handle difficult situations and always remain professionalDemonstrated ability to design and implement systems as well as work practices that are efficient and result in desired outcomeStaff BenefitsGenerous salary packaging and novated leasing are available through MaxxiaOnsite child care services, payroll deductible expenseOnsite staff gym, a payroll deductible expenseModern onsite library faculties, exclusive to Alfred Health staffAccess to health and wellbeing incentivesDiscounted health insuranceFor enquiries regarding this role, please contact Sarah Larwill -Director of Operations, Surgical Services -s.larwill@alfred.org.auApplications close at 11pm on Tuesday 13th of May 2025Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the departments risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.Website:www.alfredhealth.org.au #J-18808-Ljbffr