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Join a large & trusted Australian BrandGenerous employee benefits & discounts on RACV products & 10 resortsSilver Award Winner 5 star Luxury Accommodation 2024 QLD Tourism Awards Great things start here Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that''s yours to shape. Join our supportive leisure team whose job it is to help people live their best lives whether theyre on holiday, visiting an attraction or treating loved ones to a special experience. As one of Australias leading conference and events resorts, we offer high-end & versatile event spaces, luxury accommodation, multiple dining outlets, day spa and a championship golf course. We are committed to providing guests with exceptional services and luxurious experiences. About the Opportunity An exciting opportunity has arisen for a Sales Manager, to join our vibrant and growing conference and events team. In this role, you will be responsible for actively selling and securing conference and event business for RACV Royal Pines Resort. This could be just the right role for you? As a seasoned MICE professional, you will be dedicated to creating truly memorable experiences and can make things happen. Your role will involve a balance of proactive and reactive sales, where you will seek out new opportunities and nurture our valued clients who choose RACV. Your key responsibilities for the role include: Generate sales throughout the resort which include conferences, events and incentives business, group accommodation, restaurants, golf and spaQualify leads and convertConducting detailed property inspectionsMaximise business growth opportunitiesDevelop relationships & collaborate with internal and external stakeholdersBuild strong relationships to acquire and manage new and existing businessAchieve revenue targets and maintaining reporting requirementsMaintain up to date and accurate records using PMS OperaRepresent RACV at industry and corporate networking eventsMaintain the RACV values and culture What youll need to be successful Previous Sales Manager experience in a 4-5 star hotel/resort or a similar environmentProficient in MS Office applications & experience in PMS Opera, advantageousTertiary qualifications in hospitality and tourism desirable, but not essentialProven sales record, achieve sales targets and client relationship managementEffective communication skills, collaborate well with internal/external stakeholders, diverse teams of people and work cohesively in a team environmentExcellent negotiation skills, work well under pressure and to deadlinesExceptional verbal and written communication skillsPossess creativity, flair and innovative ideas to meet client requestsExperience responding to client feedback, managing and resolving issuesExcellent personal presentation We are Offering Benchmarked competitive salaryFree roadside assistance & up to 50% discount on insurance incl vehicle & home moreGreat discounts on accommodation at 10 resorts, dining moreHealth and wellbeing benefits discounts on gym & golf memberships, spa, eye wear rebate, paid volunteer day, parental leave, EAP moreWork Life & Career benefits training & professional development, employee referral program, parental leave, EAP moreEmployee of the month awards & recognitionOpportunities for training, development and career progressionComplimentary parking onsiteSupportive and collaborative workplace culture The RACV difference Ready to reach your full potential? Join our team, where the work is meaningful and making a difference matters. Application process You can learn more about the RACV at careers.racv.com.au Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check. At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know. Submit your CV via the link below.