Job Title

This is a Workplace Experience Manager role with one of the leading companies in AU right now Stripe with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off. More About the Role at Stripe About the team In this role, youd be joining the Workplace Experience Operations team which is part of the broader Finance organization. The mission of the Stripe Workplace team is to build and operate inspirational work environments uniquely designed for productivity and wellbeing. Offices that are warm, comfortable, welcoming and also reflect Stripes operating principles and the highly regulated industry in which Stripe operates, where safety, security, and confidentiality are paramount. What youll do We''re looking for an organized, flexible, and detail-oriented person who''s enthusiastic about - and has a driving need to deliver-the best possible workplace experience for Stripes. Youll own day-to-day management for our Sydney office and remotely support other satellite offices. This includes: implementing programming aligned with the return to office at Stripe, engagement with key stakeholders in supporting office experience & culture, and strengthening vendor relationships to keep Stripes engaged and productive. Responsibilities - Oversee daily workplace operations, ensuring efficiency, safety, and a high standard of hospitality. - Work closely with global Workplace colleagues, cross-functional partner teams, and functional leaders to ensure that the office(s) you manage is a productive, comfortable environment that reflects Stripes Workplace philosophies - Build and maintain strong relationships with site specific internal stakeholders, including senior leadership, department heads, and cross-functional teams. - Create great first impressions; manage Stripe''s front of house experience, ensuring both guests and employees have an exceptional front-of-house experience. - Oversee vendor performance, ensuring that all vendors and third-party partners deliver exceptional services in accordance with documented standards, meeting both business and customer expectations. - Manage vendors on a day-to-day basis, including system onboarding and access tracking, addressing issues, tracking progress, and ensuring resolution within the expected SLAs. - Implement and support site-specific workplace programs (e.g., space planning, EHS, food services) in alignment with global standards developed by the Programs Team. - Provide feedback on programs to be shared with the Programs team for incorporation into existing and new programs. - Site specific budget management, tracking expenses, processing invoices, and supporting financial forecasting. - Work closely with the Regional Experience Manager and our Finance & Strategy partner to manage site specific purchase orders (PO), including creation and tracking, approve invoices, and oversee spend reporting and forecasting for future OPEX expenditures. Who you are Were looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements - 5 years of experience in office/facilities management in a fast-paced environment with a working knowledge of building systems and operational best practices - Demonstrated abilities and strengths in vendor and budget management - Strength in building relationships with key partners to ensure efficiency and understanding on cross-functional projects - A proven ability to juggle multiple deadlines and projects; be highly organized with analytical skills - Outstanding written and verbal communication skills Preferred qualifications - The ability to thrive in a fast-paced workplace with rapidly changing priorities - The ability to operate independently, digging into problems to understand the root cause and delivering scalable solutions - An orientation toward rolling up your sleeves to get things done - A driving need to deliver the best possible experienceyou may have been called a perfectionist once or twice If you dont think you''re a perfect fit, you should still sign up to Hatch and create a profile, we''ll match you to other roles that suit your profile. Hatch exists to level the playing field for people as they discover a career thats right for them. We model this in our hiring process for our partners like Stripe. Applying here is the first step in the hiring process for this role at Stripe. We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.