Job Title

Overview:VE Senior Services Officer 2 positions 1 x Full-time ongoing position SSO Quality & Compliance 1 x Full-time ongoing position SSO Program Governance Salary Level HEW 6 + 17% Superannuation Based at the Melbourne CBD , however, may be required to work and/or be based at other campuses of the University. About You As the Senior Services Officer of VE, you will play a crucial role in ensuring the College''s success by providing top-notch administrative support to various teams. The tasks will include providing administrative and project advice and expertise . Your expertise will enable you to provide high-quality support to the teams involved in Learning & Teaching Innovation and Quality. Your work will be essential to ensuring the College runs smoothly and achieves its goals. To be successful in this position, youll have : Highly developed interpersonal skills and proven ability to build and maintain strong collaborative working relationships with a variety of internal and external stakeholders. Excellent problem-solving skills, including demonstrated experience developing and delivering complex written reports to a high standard and with a high level of attention to detail. E xperience in providing high quality customer service to internal and external stakeholders and experience managing complex queries in a fast-paced, large scale environment. High level oral and written communication skills, with a proven ability to communicate effectively with a broad range of individuals and groups from diverse backgrounds. Ability to demonstrate flexibility and initiative, by working independently and with limited direction, as well as effectively within a dynamic small team environment. S ignificant administrative experience in planning, organizing and prioritizing work in a busy environment with multiple and conflicting priorities and competing deadlines. E xpertise in developing, recommending, and implementing changes and improvements to administrative procedures and functions. A bility to use information and communication technologies effectively, including Microsoft suite, web and email software and database use . Qualifications R elevant qualification and/or relevant customer service and administration experience. Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check. About the College of Vocational Education The purpose of RMITs College of Vocational Education is to empower learners and our industry, community and government partners to succeed in the new world of work. Our five-year strategic roadmap, ALiVE@RMIT , purposefully guides everything we do in vocational education to deliver our vision: to position RMIT as a leading multi-sector provider with global impact and influence. Led by our Deputy Vice Chancellor, the College of VE is reimagining how we deliver vocational education to create unique experiences for our students and partners, so we can: lead in practice-based learning empower learners for the future of work engage industry and community at scale grow for impact and influence The College of VE is delivering impact through transformation that creates long-term change. Planning and Resources Our planning and resources function puts the student at the centre of our thinking through a precinct-based approach that delivers the right support where it is needed most. This enables us to deliver a consistent student and staff experience with differentiation between whole of college services and bespoke units or functions. The shared services model which underpins this team is designed to assist with flexible resourcing and service delivery to meet the cadence, requirements and nature of University business. To Apply Please submit your CV and covering letter for this position by clicking on the Apply link at the top of this page. Please note : Due to the urgent nature of the role, we will be running a rolling recruitment process, contacting candidates as soon as they apply, so please do not wait until the closing date to apply. For further information about this position, please see the Position Description hyperlinked below or contact Emily Kaye (Talent Acquisition Advisor) via email emily.kaye@rmit.edu.au Position Description - VE Senior Services OfficerPlease note, if you are viewing this advert from an external site, please click apply and you will be redirected to RMIT''s Jobs website to access the Position Description at the bottom of the page. Applications Close:16 May 2025 11.59 pmRMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Isla n der community. At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms) . To discuss adjustment requirements, please contact Dani, v ia talentsupport@rmit.edu.au or visit our Careers page for more contact information - .We are a Circle Back Initiative Employer we commit to respond to every applicant. #J-18808-Ljbffr