Job Title

Job DescriptionCasual Library TechnicianReference number: 10633Closing date: 11:00pm, 14 May 2025Casual Position.Salary of $42.05 per hour plus 11.5% superannuation (commensurate with experience).Library Band 4The OpportunityAre you passionate about community connection, lifelong learning, and excellent customer service? Moonee Valley City Council is seeking a Casual Library Technician to join our Libraries and Learning team. In this role, you will deliver high-quality service across our library branches, assist with the daily operations of the library, and support the community in accessing a broad range of information and technology resources. As the most senior person on duty during some shifts, youll also provide leadership to team members and ensure efficient service delivery.Key ResponsibilitiesDeliver friendly, responsive and consistent customer service to all library users.Supervise staff during customer service shifts and ensure branch operations run smoothly.Assist customers in the use of equipment and technology such as computers, photocopiers, wireless internet access, online resources, library apps, eBooks and mobile devices.Manage routine library tasks including circulation, shelving, reservations, and user registrations.Maintain a safe, welcoming, and organised library environment.Troubleshoot and escalate operational issues as necessary.Support the Team Leader and contribute to ongoing improvement of library services.Provide a quality information service and refer queries to specialist staff when necessary.Undertake other tasks as directed by more senior library and learning staff.Skills & ExperienceYou will hold a qualification acceptable for professional (technician) membership of the Australian Library and Information Association (ALIA), with some experience in public libraries highly regarded. You bring excellent customer service skills, strong computer literacy, and the ability to assist users with a range of technology and digital tools. You are confident working independently or in a supervisory capacity when required, and you thrive in a fast-paced team environment. Strong time management, organisational skills, and a flexible approach to rostering, including availability for evenings and weekends, are essential.How To ApplyApplications must be submitted through our online system and should be in line with the Moonee Valley City Council Application Guide . Please ensure a cover letter is included in your application. Applicants must address the key selection criteria outlined in the Position Description to be considered for the role.Moonee Valley City Council (MVCC) prioritises wellbeing as everyone has the right to feel safe and well in the workplace. Our Health, Safety and Wellbeing document outlines our commitment represents our commitment to co-create, maintain and grow a safe, supportive and inclusive work environment which enables our people to be their best.For further information, please view the Position Description or contact Nicola Klein, Coordinator Technology & Operations on 9243 1919.In line with Council policy you are required to be vaccinated against COVID-19. If you are successful in our recruitment and selection process, you will be required to provide evidence of your vaccination status. #J-18808-Ljbffr