Job Title

Fixed Term Full Time opportunity available - Until May 2026 (9 day fortnight) Tertiary qualifications in Communications and/or a related field or five years proven equivalent experience in a related role LGO 6 ($93,992 - $100,333 per annum + superannuation) based on skills, qualifications and experience Why Choose Us Townsville City Council is the largest local government authority in Northern Australia. We are committed to creating value by growing Townsville through driving economic diversity and generating an enriching lifestyle. Our organisation provides and maintains close to $9 billion worth of community assets including water and wastewater network and treatment plants, bridges, drainage, roads, waste management, community facilities, sporting venues and more. We contribute to an active lifestyle for our residents and visitors through events, providing recreational facilities, protecting the natural environment and heritage, while creating a mentally and physically healthy city. We are driving economic diversity and cultivating an enriching lifestyle, growing a city for this and future generations by building a vibrant, sustainable and innovative city. Councils vision is for Townsville to be a connected, lifestyle driven and innovation focused city while continuing to deliver service excellence and to be led by our community to create an exciting today and future. Our Vision: A globally connected community driven by lifestyle and nature. Our Purpose: Grow Townsville Our Values: Safety, Excellence, Respect, Value, Enjoyment About The Role This role is focused on delivering exceptional customer service to our community while driving innovation and creating value in all Council activities. Youll work closely with the leadership team and engage with the Townsville community to achieve these goals. Key to the role is ensuring safety, personal accountability, and a customer-focused approach, while contributing to Townsville''s strategic vision. You will also be expected to role-model the values, performance standards, and behaviors that reflect our workplace culture and reputation for excellence. As a key player in Community Engagement, you will collaborate across Council to support the growth of Townsville and help deliver the Corporate Plan in partnership with the community. About You A focus on outcomes and creating a culture where everyone takes personal responsibility for delivering Councils Corporate Plan and policies. The ability to follow directions to ensure business continuity during disruptions, including disasters or unexpected events. Strong teamwork skills to collaborate within the Engagement team and across Council, ensuring smooth communication and timely project delivery with positive, customer-focused outcomes. Problem-solving, research, and analytical skills to help develop Council plans, programs, and projects through effective engagement design and delivery. The ability to work closely with other departments, understanding their engagement needs and providing tactical advice and support for successful community engagement. How To Apply Your application can be submitted through the ''Apply'' button. Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role. We also will require your resume and attached copies of any licences and qualifications as per the key requirements of the role. For Further Information Review The Position Description. Closing Date: 11.45pm, Sunday 18th May. What We Offer 17.5% annual leave loading Up to 5 weeks annual leave Up to 3 weeks Personal/Carers Leave 14 weeks paid Parental Leave Domestic and Family Violence Leave Natural Disaster Leave Up to 13.5% Superannuation employer contribution for contributing members Salary Sacrifice opportunities Learning and Development opportunities Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities Employee Loyalty Program offering discounts at selected local businesses Employee Assistance Program The Council contribution to employees'' superannuation for contributing employees shall be 13.5% of the employees'' ordinary time earnings, subject to the employee contributing a minimum of 6% of their ordinary time earnings. We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply! All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process. Please be aware Townsville City Council has a zero tolerance policy to drugs and alcohol in the workplace. If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact hr_recruitment@townsville.qld.gov.au or phone 07 4727 9004 for a confidential discussion. Attachments PD Senior Comms officer.pdf #J-18808-Ljbffr