Job Title

Brand new and exciting opportunity to lead hospitality excellence at national scale.At Opal HealthCare, we know that companies dont succeed, people do.Our purpose is to bring joy to those we care for and our values ofCompassion,Accountability,RespectandExcellencereflect thatCAREis at the heart of everything we do.Opal HealthCare is one of Australias largest residential aged care providers, with 138 Care Communities across five states and a national team of over 21,000 dedicated professionals, we''re changing lives every day. Our commitment to innovation drives us to pioneer new solutions, reshaping the way we care for our residents.What can we offer you?Competitive Salary -You''ll receive a competitive base salary that reflects your skills and experience.Professional Growth -Join a supportive and collaborative team, where your career development is a priority. We offer opportunities for advancement and skill enhancement.Innovative Environment -Be part of an organisation that values creativity and innovation. Contribute to exciting projects that make a difference in our sector.Impactful Contribution -Join a team dedicated to enhancing the lives of our residents by ensuring the highest quality of care and services.Positive Work Culture -Be part of a supportive and inclusive work environment where your voice in valued, and your ideas are encouragedAbout the role:This brand-new leadership role is your opportunity to redefine the hospitality experience for over 13,000 residents across 138 Care Communities. Reporting to the Head of Operational Excellence, you will be responsible for overseeing a safe, high-quality, person-centred catering, cleaning, and laundry services that positively impacts the health and wellbeing of our residents.Youll shape and standardise best practice across our Care Communities, elevate food and service experiences, ensure compliance, and continuously drive improvement in line with our Opal Food Philosophy and Operational Excellence strategy.Key Responsibilities:Lead the national hospitality programDrive personalised resident experiences aligned to our hospitality strategyDevelop hospitality team capability across all care communitiesGuide the delivery of consistent, high-quality catering, cleaning and laundry operationsOversee food safety and regulatory complianceLead the development and continuous improvement of standard operating proceduresMonitor key performance indicators and support Care Community leaders to achieve targetsLead a team of Hospitality Consultants and regional relief chefsAbout You:Bachelors degree in Business, Administration, Social Services, Hospitality, or a related field5+ years senior leadership experience in a related fieldExperience in project coordination, change management and/or process developmentProven experience working in a national and/or multi-state operationStrong track record in leading diverse teams across regional environmentsExperience working within a regulated environment (advantageous)Skilled in managing large-scale budgetsHighly desired experience in food services and housekeeping managementAll applicants must be willing to obtain a police clearance certificate via Opal HealthCare''s police check system and undergo pre-employment medical. #J-18808-Ljbffr